Cannot swipe up on iPhone 13 - is it the phone or OS glitch?
I just bought an unlocked used iPhone 13 in excellent condition. I updated immediately to iOS 26.0.1 so don't know if the problem existed prior.
When my phone sits for a bit, I am unable to swipe up and unlock it. I have tried pressing the Volume Up and Volume Down button and right side button and the screen goes black but the Apple logo never appears. I have also tried hard reset pressing the lower volume and right side buttons together and get the "Slide to Power Off" screen, but the slider doesn't work.
I have 30 days to return this phone, so I am trying to figure out:
1) Is it the phone?
2) Is this a known problem with iPhone 13?
3) Is it a problem with the update? (I don't think so because I have 1 other phone that I updates (a 2nd Gen SE) and my husband has a 2nd Gen SE and a 3rd Gen SE that were also updated and none of those phones have this problem.
I'm tired of dealing with this multiple times a day. It also presents a potentially dangerous situation if I can't get into my phone if I need to make an urgent call.
What's going on and is there a way to resolve it? If it is an iPhone 13 problem, and I return the phone, what other models have this problem so that I don't buy the same headache all over again?
I have a iPhone 12 also that I am going to test out - I haven't updated that one yet, so will make sure no problems with it and then will update it and hopefully will not have the same issue.
If this is a known issue with the iPhone 13, what's the fix?
iPhone 13, iOS 26
