Updating App Store apps on shared Apple Account

When try to update some apps it up as Apple n asking password of my ex and other are under my Apple n upsdate finewhen we shared I music only reason hers is on mine but could change or avoid her

. N hl how can change to Apple account



[Re-Titled by Moderator]

Original Title: AppStore update issues

iPhone 13 Pro Max

Posted on Oct 15, 2025 3:07 PM

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Question marked as Top-ranking reply

Posted on Oct 15, 2025 3:10 PM

It out my ex Apple


I am not understanding this. If necessary, please post in you own language and we can see if a translation tool does any better.


If I have to guess, it may be asking for your ex's Apple Account information to update the app. If that is the case, delete the app and redownload it with your account. Normally you could try Family Sharing but since this is an ex I am thinking that that is not something you will want to do.

6 replies
Question marked as Top-ranking reply

Oct 15, 2025 3:10 PM in response to osbaldo243

It out my ex Apple


I am not understanding this. If necessary, please post in you own language and we can see if a translation tool does any better.


If I have to guess, it may be asking for your ex's Apple Account information to update the app. If that is the case, delete the app and redownload it with your account. Normally you could try Family Sharing but since this is an ex I am thinking that that is not something you will want to do.

Oct 15, 2025 3:34 PM in response to osbaldo243

Unless you make a list of the ones you want, then delete all the apps, then redownload all the ones in our purchase history and look for the ones that are missing, then yes, you will have to do them one by one. If you are unsure as to which app it is, try manually updating your apps one by one, then keep an eye open for the one that asks for the ex's account.


How to manually update apps from the App Store - Apple Support


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Updating App Store apps on shared Apple Account

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