I have an iPhone13 which I’ve recently updated to the iOS 26.0.1. My Face ID had stopped working before the update this was the reason I looked for the next update. Now it just seems that my camera is not working. Almost like it doesn’t recognise me anymore. Please help. I’ll be eagerly waiting for your response Thank You.
[Re-Titled by Moderator]
Original Title: Face ID not functioning.
iPhone 13
If your Face ID is not working, see this Apple support document for information on how to troubleshoot the problem. If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If you are still unable to get it to work after trying these steps, you need to contact Apple Support.
Thanks to ASC User Lawrence Finch
Best Way
Install the Apple Support app on your iPhone or iPad - you can contact support directly from the app, and the tech will have (with your permission) access to diagnostic data on your phone
Other options:
(Note that both of the above have options to receive a callback or chat)
If your Face ID is not working, see this Apple support document for information on how to troubleshoot the problem. If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If you are still unable to get it to work after trying these steps, you need to contact Apple Support.
Thanks to ASC User Lawrence Finch
Best Way
Install the Apple Support app on your iPhone or iPad - you can contact support directly from the app, and the tech will have (with your permission) access to diagnostic data on your phone
Other options:
(Note that both of the above have options to receive a callback or chat)
Face ID is not working on iPhone 13 after iOS 26.0.1 update
