How to access NEW Peacock Apple TV subscription

yeah..I literally unsubscribed and resubscribed within my iCloud subscriptions settings within like 1 minute. I was in the same spot as you…when I unsubscribed it didn’t actually expire for another 20 days or something. It all worked fine to resubscribe even while it was still “active” after cancelling. I think it was simply the process of resubscribing that must of caused some backend process to connect the accounts.

So here’s what worked for me. I was already a Peacock subscriber so I had to cancel my subscription and let it expire which it did today. (10/27) I wasn’t able to log into my old account using my previous email address (it said my account was frozen) so I had to create another account using a different email. Once I set that up it allowed me to log in and I can see my plan now being billed through Apple.. ridiculous I know, but it worked.

Ok, so I entered my email in the box above, hit enter, and then selected "I forgot my password".

This is crazy but it worked... sort of.

I changed my password with Peacock, then logged in and activated my account.

I can watch Peacock now via the Peacock app on my laptop, but not via AppleTV.

I tried all the things here and none worked. But...I had the idea that maybe..just maybe...the issue was that, because I already had a subscription when I subscribed using the bundle, maybe peacock ignored something at that time. So..just now I tried unsubscribing in my apple subscription management and then instantly resubscribing. And...the next time I accessed the peacock app everything was working!

Try resubscribing from your apple subscription management page in your iCloud account settings (as shown in the image). Unsubscribing and then resubscribing here is what kicked things and made it all work for me.

I have found the problem and have a workaround that will work for some and not for others.

if you changed your Apple ID and had subscribed to peacock through Apple anytime in peacocks existence, whatever that email was for your Apple ID is where the subscription is trying to be sent to. I logged into my old email and password that I would have used when I first got peacock billed through Apple, and did this through the peacock app on my Apple TV 4K (I’m assuming this works for the ios app) and it worked. It freakin worked. My account now shows it’s being billed by Apple like it was whenever peacock launched all those years ago lol. I had to have support change my account to my current email and after that I was all set. What a mess. This isn’t going to work if you deleted that peacock account though, or if you can’t remember your password and no longer have access to that email. But that’s the cause, and a temp workaround. Thank Reddit.

I was getting the free Peacock via Xfinity rewards. I finally had to just call them to cancel that. They said it will be cancelled tomorrow. Currently the Peacock app is saying I cannot use my Apple One as Xfinity is paying. Account cross promotions are always a mess.

Resolved! I had the same problem and spent hours on the phone between Apple and Peacock. I finally reached someone at Apple that took the time to actually look into the problem. I had to install the Apple 26.1 update on my phone, then when I went back into Apple TV on my phone and scrolled down, there was an option to add Peacock to my Apple One subscription for $11.

blaqdaddy wrote:

It has not prompted me to.

User StellaCal23 wrote a few months ago that she got it working by following the link Set up your new bundle services in the subscription confirmation email. Does that link appear in your confirmation email too?

I was the same...this worked for me (and a few other folks that were in the same spot) - How to access NEW Peacock Apple TV subscr… - Apple Community

I cancelled the subscription in the App Store and immediately reinstated it, and viola, it worked. I just wasted 72 hours trying to link my apple one subscription to the app, so frustrating.

I was existing Peacock subscriber and I was subscribed through Apple subscriptions I called Peacock about a month ago. The one good piece of advice they gave me was cancel your subscription through Apple. They felt I had to do bundle through Apple ONE.

I decided to try to get the Apple one bundle with Peacock today. Before my subscription expired on November 11. The pictures below show what happened but the short version is when I went to select plans it looked like the same pricing but when I selected my 16.99 plan, I got the Apple One bundle discount. My guess from much of this thread is if you do it through Apple one go smoothly, even if you do it through Peacock, a lot of synchronization needs to occur. Please see pictures below.

You may be wondering where my 16.99 plan came from. That was my original Peacock premium plus plan through Apple subscriptions. Before the bundle.

One thing that Peacock wasn’t 100% sure on, though they were reasonably sure, is that if I renewed my Peacock plan right around the time it expired I wouldn’t lose my profile. They said within a month that tends to go away. Or I read that. I was gonna wait till November 11 but I decided to try it today. Hope this helps.

Whether this worked weeks ago or could’ve worked weeks ago, I’m not so sure. I know I kept checking plan prices after can cancelling and saw no change but this time I want one step further and chose an old price and wallah or voilà. It offered lower price. I don’t think in those earlier attempts I clicked on a price plan to see if it would drop like it did this time.

From what I’ve read you have to cancel your Peacock subscription or you will be double billed. I’m in the same situation as you are having already been a customer of both.. I did not have an option to link my accounts in the email that Apple sent me. I cancelled my Peacock so hopefully at the end of the month when it runs out things will be different.. I also connected my Apple account to the Peacock app via the Apple plus app.. 🤷🏻‍♂️

I had issues as well. I let my original peacock subscription expire then still had issues. All of a sudden, it worked. The only thing different I did was access peacock through apple tv. The lock sign was still there on most everything. I clicked on a movie anyway and was able to start watching. Then it was all good, even directly though the peacock app. Everything was unlocked.

You need to access the Peacock content through the Peacock channel in the Apple TV app.

Try playing something from within the Peacock channel in the Apple TV app.

Alternatively, have you tried logging in to the Peacock App using your Apple Account?