How to access NEW Peacock Apple TV subscription

You need to access the Peacock content through the Peacock channel in the Apple TV app.

Try playing something from within the Peacock channel in the Apple TV app.

Alternatively, have you tried logging in to the Peacock App using your Apple Account?

Here is what worked for me.

1. Open Apple TV+ app
2. Search Peacock
3. Click on channels and app
4. Choose peacock
5. Click play for any show
6. It will bring you to the Peacock app and it will say something about sign up for bundled app.
7. Fill out the information to create a new account and you should be set

Same for us. We had a basic peacock plan with same email as our Apple ID email. We cancelled that but it is valid until May 26’. Just signed up on iPhone for the $11 peacock premium plus deal. Got charged and got email confirming the subscription but no activation link. Can’t get it connected to peacock at all. Peacock still shows ads and nothing on peacocks side showing apple one bundle. We tried disconnecting from connected apps, deleting and reinstalling the app, even contacting apple support. Apple support told us there is limited support they can give because it’s a third party subscription…just offering cancellation and refund. How are people getting this to work?

I tried all of these things. None of them did the trick. I think it just takes some time for the systems to talk to each other. In today's world of immediacy, this is kind of crazy. They should maybe tell you it may take up to XX hours for the change to go into effect. For me it was about a half hour of trying these solutions, but ultimately I think it eventually just worked because the systems finally talked to each other. 😒

Why is it not possible?

What happens when you try exactly?

If you added Peacock+ through Apple One, the service should be available through the Peacock channel in the Apple TV App.

If you added through the Peacock App, then you get Apple TV+ shows in the Peacock App.

Do note, Peacock+ and the Peacock channel in Apple TV app are only available in the US.

I ran into a similar issue. I subscribed at the discounted rate but the subscription didn't sync to my Peacock account. I contacted Apple and Peacock supports. Best solution they could give was to unsubscribe and resubscribe again so I did that. However, when I resubscribed Apple no longer shows the $11/month option. It says I'm getting a discounted rate but the discounted rate is the same as the regular rate:

Anyone else experienced this? Seems like there's a bug

Signed up for apple+ peacock bundle through apple. never had peacock before.

Every time I try to log into peacock with my apple un and pw, it tries to make me sign up for a whole new bundle under peacock.

after fighting with it for a while, I just went back to apple and cancelled the whole thing and requested refund. Its garbage.

Try going into the Apple TV app, then searching for the Peacock channel in there.

How does this help if the deal is only available through the Apple TV app, which detects if you have Apple One Premier to get the $11 Peacock Premium Plus bundle? Your suggestion is to pay $20 through Peacock by signing up for a new account? The issue is that Peacock does not have an option to login with an Apple Account, which I'd assume would allow it to check if the subscription is already active through the Apple Account. I'm having the same issue as OP.

That doesn’t work for me. I tried both Apple TV device where I opened peacock app. And on my iPhone w peacock app. Both doesn’t work. I don’t know how did you do that. Maybe you already subscribed before sign up for Apple TV bundle come w peacock.

I was on the Peacock chat. They said to go to peacock.com/accounts...and the bundled package wasn't there. I never got an email from Apple, either. I have subscriptions to both channels and would like to save money. Maybe this offer is too new to show up on either platform? Please help!

I am having this same exact issue!!! No emails exist from Apple to "Set up your new bundle services"; Apple Support is useless and refers me to Peacock since it is their app. I contact Peacock, and they are referring me to Apple since the subscription is billed through Apple. This passing-the-buck game each of them is playing is extremely annoying and seems as though this new "partnership" between Apple and Peacock was not fully thought out. Going on a week now of this and still cannot access anything on Peacock.

In case Apple is paying attention to any of these complaints, my Apple Support Case ID is 10272*****8

[Edited by Moderator]