I have ordered an exchange for my Iphone 13 to Iphone 17. The Bluedart delivery person says that he will run diagnostics and then apply a factory reset on the old phone and then only give me the new phone. But Apple has an option to Transfer to New phone in settings. Why such an anamoly in the process?
iPhone 13, iOS 18
nirmala181 wrote:
I have ordered an exchange for my Iphone 13 to Iphone 17. The Bluedart delivery person says that he will run diagnostics and then apply a factory reset on the old phone and then only give me the new phone. But Apple has an option to Transfer to New phone in settings. Why such an anamoly in the process?
I've seen other people suggest this is how Bluedart is handing the exchange of tradein's with Apple. I'm not sure why it's being handled this way, but this is how it evidently works with Bluedart, so be prepared to accommodate their process. As this is a user to user only forum, not Apple Support, we can't answer why questions here. If I were you, I'd make sure your current iPhone is backed up fully, so you can restore your backup to your new phone when Bluedart arrives.
Relatively few places use that exchange procedure; more often, people briefly have both at once or intend to keep the old one.
(261772)
Apple Trade in: When to Factory Reset?
