Unable to change region due to active Apple One subscription

As title says - I've got lured into Apple One trial, which is pretty much useless to me, so i've cancelled it, now when I'm trying to change my region in Media & Purchases (now I live far away from home & region change is required to download an app for the apartment in which I live) - I get an error saying that I've got to cancel my Apple One subscription.


Also cancelling Apple one subscription added Apple music, apple arcade & apple tv to pending subscriptions, can't find a way to cancel those either. Is the only way for me to cancel those is to freeze my card associated to apple and create a new apple account with my new region set?


[Re-Titled by Moderator]

Original Title: I've got an Apple One subscription, which i've cancelled, but as its active - i can't change my apple region for media & purchases

Posted on Nov 5, 2025 12:13 AM

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Question marked as Top-ranking reply

Posted on Nov 5, 2025 3:39 AM

This article describes how to change your country setting and the requirements and results of doing this:

Read how to "Change your Apple ID country or region" click here --> Change your Apple Account country or region - Apple Support


Click on the link to learn how to cancel a subscription from Apple. --> If you want to cancel a subscription from Apple - Apple Support


Subscriptions will continue until the expiration date. Canceling them just tells them not to renew after that date. To have it end before that date you need to contact Apple and explain you need it to end immediately.


About canceling subscriptions in Israel, South Africa, or Turkey

About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support - "In Germany, Israel, South Africa, and Turkey, you can cancel a subscription made through the iTunes Store or the App Store with immediate effect."


Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208 and try to get a live representative,

or,

https://getsupport.apple.com/solutions Enter “Cancel subscription” in the search feature, enter, then on the next page scroll down to the chat or phone call option.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> Contact Apple Support - Apple Support


Yours is the first post I have seen in 20 tears claiming that canceling an Apple One subscription automatically subscribed you to other things. I don't know why they would be "pending" since if you subscribe it takes place immediately. Ask Apple about that when you ask them about canceling your Apple One immediately.

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1 reply
Question marked as Top-ranking reply

Nov 5, 2025 3:39 AM in response to erlandas113

This article describes how to change your country setting and the requirements and results of doing this:

Read how to "Change your Apple ID country or region" click here --> Change your Apple Account country or region - Apple Support


Click on the link to learn how to cancel a subscription from Apple. --> If you want to cancel a subscription from Apple - Apple Support


Subscriptions will continue until the expiration date. Canceling them just tells them not to renew after that date. To have it end before that date you need to contact Apple and explain you need it to end immediately.


About canceling subscriptions in Israel, South Africa, or Turkey

About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support - "In Germany, Israel, South Africa, and Turkey, you can cancel a subscription made through the iTunes Store or the App Store with immediate effect."


Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208 and try to get a live representative,

or,

https://getsupport.apple.com/solutions Enter “Cancel subscription” in the search feature, enter, then on the next page scroll down to the chat or phone call option.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> Contact Apple Support - Apple Support


Yours is the first post I have seen in 20 tears claiming that canceling an Apple One subscription automatically subscribed you to other things. I don't know why they would be "pending" since if you subscribe it takes place immediately. Ask Apple about that when you ask them about canceling your Apple One immediately.

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Unable to change region due to active Apple One subscription

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