Not receiving 2FA verification codes

I'm not receiving 2FA verification codes in my phone number.

I often have to reset my phone for performance issues. When I try to login my apple account, I don't receive the 2FA verification codes in my phone number anymore. I've been facing this issue for a very long time. Before when I didn't receive it, I tried send a phone call, then send text code again and somehow I got the code in phone call or text message but, nothing works now. I just don't receive it anymore. It's my primary phone number so I can't change it either. Is there any way to fix it?

Earlier iPhone models

Posted on Nov 20, 2025 6:11 AM

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Question marked as Top-ranking reply

Posted on Nov 20, 2025 6:18 AM

Try using a trusted device if you have one.


Based on: Get a verification code and sign in with two-factor authentication - Apple Support


A code is sent first to your trusted devices (some other Apple computer or Apple mobile device signed in with your account) automatically. If you have a trusted device running iOS 9 and later, OS X El Capitan and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices.


If you had set up a recovery contact, read Help a friend or family member as their account recovery contact - Apple Support


If you see. “Verification codes can't be sent to this phone number at this time. Please try again later,”:

1) Use this link to check the status of Apple’s various services and servers —>

Apple - Support - System Status

2) Disable entirely any VPN you are using.

3) Wait a few hours and try again. Maybe it really does mean not at this particular time.


From: Suddenly not getting texts for two factor… - Apple Community

Q: Suddenly not getting texts for two factor authentication on iPhone

A: Reset network settings:

Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings


Contact Apple. Refer to this page for Apple Support for different countries ➔

Choose your country or region - Official Apple Support

Select your country (if you do not see your country, also look for "other" in regions; e.g., "Other Africa"), then "Choose a product". Click the "show" item under each category for more selections. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


2 replies
Question marked as Top-ranking reply

Nov 20, 2025 6:18 AM in response to senpai742

Try using a trusted device if you have one.


Based on: Get a verification code and sign in with two-factor authentication - Apple Support


A code is sent first to your trusted devices (some other Apple computer or Apple mobile device signed in with your account) automatically. If you have a trusted device running iOS 9 and later, OS X El Capitan and later, iPadOS 13 and later, or watchOS 6 and later, the verification code is displayed automatically on your trusted devices.


If you had set up a recovery contact, read Help a friend or family member as their account recovery contact - Apple Support


If you see. “Verification codes can't be sent to this phone number at this time. Please try again later,”:

1) Use this link to check the status of Apple’s various services and servers —>

Apple - Support - System Status

2) Disable entirely any VPN you are using.

3) Wait a few hours and try again. Maybe it really does mean not at this particular time.


From: Suddenly not getting texts for two factor… - Apple Community

Q: Suddenly not getting texts for two factor authentication on iPhone

A: Reset network settings:

Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings


Contact Apple. Refer to this page for Apple Support for different countries ➔

Choose your country or region - Official Apple Support

Select your country (if you do not see your country, also look for "other" in regions; e.g., "Other Africa"), then "Choose a product". Click the "show" item under each category for more selections. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


Nov 20, 2025 6:36 AM in response to senpai742

I do not have this account logged in in any other devices, I use this account in a single device only. I don't have any other devices either. It simply says the code is sent to my XXXXXXX phone number and shows the prompt to enter the code. But the problem is I never receive the code in my phone number. I receive all the other kind of messages in that phone number and I use it daily so I doubt that its a problem of the sim or phone carrier. Apple support isn't available in my region either. If there was any way to contact apple support through email or live chat.

Thank for your reply btw

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Not receiving 2FA verification codes

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