Used iPad mini

i just got used ipad mini 5 and facing some strange problems

1st i can't update the ios throw the settings i get error

2nd i get error if i opened apple cacre and warranty tap

i get error while activating facetime and imessage

i can't locate its account on family settings

can't control its screen time on family settings

,,,

i have another family member with ipad 8 and i don't face all these problems with it


Posted on Nov 24, 2025 8:50 AM

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Posted on Nov 24, 2025 9:25 AM

Did the original owner do everything in this support article? --> What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support



If not, get them to do those. Even then, test the device. If it still has problems, ask for a refund. If they will not reset the device then ask for a refund.

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Used iPad mini

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