Не удается обновить способ оплаты

Проблема с выставлением счетов Существует проблема с одним или несоторыми из ваших способов оплаты. Обновите Платежную Информацию.

Добавляю новую карту - не подходит.

Я не могу обновить даже бесплатные приложения.


Posted on Nov 25, 2025 9:36 AM

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Question marked as Top-ranking reply

Posted on Nov 26, 2025 4:06 AM

Apparently you cannot use a card if you are in Russia, only mobile billing. You set up that with a carrier.


Read Apple's article: Payment methods that you can use with your Apple Account - Apple Support


The article can be confusing because although it says you can use “Apple Account balance”, I know that for the USA at least, account balance alone is often not accepted; there must be another payment method present.

From the above:

Payment methods you can use in Russia (Published Date: November 18, 2025):

-Apple Account balance (from redeeming App Store & iTunes Gift Cards or adding funds)

-Mobile phone billing

Beeline

MTS

Mobile billing is available only with supported carriers. This list is subject to change.


2 replies
Question marked as Top-ranking reply

Nov 26, 2025 4:06 AM in response to Veronika_Minsk

Apparently you cannot use a card if you are in Russia, only mobile billing. You set up that with a carrier.


Read Apple's article: Payment methods that you can use with your Apple Account - Apple Support


The article can be confusing because although it says you can use “Apple Account balance”, I know that for the USA at least, account balance alone is often not accepted; there must be another payment method present.

From the above:

Payment methods you can use in Russia (Published Date: November 18, 2025):

-Apple Account balance (from redeeming App Store & iTunes Gift Cards or adding funds)

-Mobile phone billing

Beeline

MTS

Mobile billing is available only with supported carriers. This list is subject to change.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Не удается обновить способ оплаты

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