Apple Account settings greyed out on iPhone 11
Apple iPhone 11: why are personal information, payment and shipping, and subscriptions greyed out under Apple acct?
[Re-Titled by Moderator]
Original Title: Account information greyed out
iPhone 11
Question marked as
Check these possibilities:
● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by a technology administrator if you are using a device owned by an employer or educational institution.
- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings, or you can't sign out - Apple Support
Tap your Settings app > Screen Time > Content & Privacy Restrictions > scroll to Accounts > tap Allow Changes and turn on.
- If the device is managed (check: Settings > General > VPN (or Profiles & Device Management), contact the technology department of the organization that is doing the managing.
● Situation where a VPN was preventing action —> Unable to sign out of my Apple ID on my i… - Apple Community
To test for this, remove the VPN entirely, don’t just turn it off.
