The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I am trying to follow directions download music I purchased a few years ago using my PC. It says I have to authorize my device before I can download. To do that it says to open the Music app and then click on my name at the bottom of the side bar, but my name is not at the bottom of the side bar even though I am signed in. Can anyone help with this?
Windows, Windows 10
On Windows, you won’t see your name in the sidebar. Instead, click Account → Authorize This Computer from the top menu bar (press Alt to show it). Then sign in with the Apple ID that bought the music. After authorization, you can download your purchased songs normally.
On Windows, you won’t see your name in the sidebar. Instead, click Account → Authorize This Computer from the top menu bar (press Alt to show it). Then sign in with the Apple ID that bought the music. After authorization, you can download your purchased songs normally.
I do not see a top menu bar and I do not see "Account" anywhere on the music page. I wish there was phone support. I really want to purchase songs, but I cannot figure out this platform.
Music app on PC: Need help authorizing PC
