Requesting document for traded-in phone

I need a document that shows the IMEI and serial number of the phone I traded in and delivered to Apple 10 days ago. I need this document in order to use the new phone I purchased in my country. I would appreciate your assistance.

iPhone 14 Pro Max, iOS 18

Posted on Dec 3, 2025 9:41 AM

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Posted on Dec 3, 2025 9:43 AM

You need to contact Apple. This is a user to user forum, and nobody here can provide the document you are asking for.

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Requesting document for traded-in phone

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