iCloud data is not syncing
iCloud data is not syncing
My end-to-end encryption data stored in iCloud cannot to used on my new device
iPhone 17 Pro Max, iOS 26
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
iCloud data is not syncing
My end-to-end encryption data stored in iCloud cannot to used on my new device
iPhone 17 Pro Max, iOS 26
Turn OFF Advanced Data Protection temporarily, then turn it back ON
This forces Apple to rebuild your encryption keys and reauthorize the new device.
On any device already receiving your iCloud data (old iPhone, Mac, or iPad):
Settings → Your Name → iCloud → Advanced Data Protection → OFF
You will receive a warning — this is safe and temporary.
Wait 3–5 minutes
Then re-enable:
Advanced Data Protection → ON
Your new iPhone will now be prompted to rejoin the trust circle.
This is the most reliable fix.
Turn OFF Advanced Data Protection temporarily, then turn it back ON
This forces Apple to rebuild your encryption keys and reauthorize the new device.
On any device already receiving your iCloud data (old iPhone, Mac, or iPad):
Settings → Your Name → iCloud → Advanced Data Protection → OFF
You will receive a warning — this is safe and temporary.
Wait 3–5 minutes
Then re-enable:
Advanced Data Protection → ON
Your new iPhone will now be prompted to rejoin the trust circle.
This is the most reliable fix.
iCloud data is not syncing