Unable to remove flight status cards from lock screen

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Level 1

53 points

Unable to remove flight status cards from lock screen

Unable to remove flight status from lock screen. I added airline boarding passes to my phone wallet and the lock screen asked if I wanted to track the live flight status on my lock screen, so I said yes. Flight is complete although I have to complete the return part in a few days. It’s sort of driving me crazy continuing to see the flight status on the lock screen everyday.

Already deleted the boarding passes in the wallet but the live activity on the lock screen wont go away. Tried restarting the phone, but that doesn’t make these cards go away.

Posted on Dec 24, 2025 7:35 PM

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Answer 1

Top-ranking reply

SravanKrA

Level 10

433,348 points

Dec 24, 2025 10:48 PM in response to CB2367

Live Activities are designed to persist until the app signals completion (e.g., flight landed).
If the airline app doesn’t send a “completed” signal, the activity can linger indefinitely.
Deleting the Wallet pass doesn’t automatically cancel the Live Activity because it’s treated as a separate notification stream

Go to Settings → Face ID & Passcode.
Scroll down to Allow Access When Locked → toggle Live Activities off.
Alternatively, go to Settings → [Airline App] → Live Activities and turn it off just for that app. This prevents future flight cards from sticking around.

Once you’ve ended the Live Activity and disabled it, restart your iPhone to ensure the lock screen refreshes.

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Answer 2

Dec 26, 2025 11:57 AM in response to CB2367

It sounds like the airline hasn’t configured their app properly. Have you contacted the airline’s support team? This probably isn’t the first time they’ve had to resolve this issue. What airline is it?

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Answer 3

CB2367 Author

Level 1

53 points

Dec 25, 2025 7:16 AM in response to SravanKrA

iPhone 16 Pro Max

No setting for live activity for the airline app. Had to turn off live activity completely. I restart the phone and the first thing I see is a prompt - allow live activity from wallet? That seems to suggest tar deleting the boarding pass in the wallet should have also removed the live activity.

i still see an airplane icon in the cutout area at the top of the screen.

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Answer 4

SravanKrA

Level 10

433,348 points

Dec 24, 2025 10:46 PM in response to CB2367

You may get better and prompt responses if you may kindly provide the iPhone Model that you have and the iOS version if it is known to you and re-post.

With the limited information that you have provided, It is hard to even guess the problems faced by you.

You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...

Please re-post with detail so that someone else can help.

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Unable to remove flight status cards from lock screen

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