New iPhone 13 shows log records dated 28 days prior

Why would there be log records dated 28 days prior when opening the sealed box of my newly purchased iPhone 13?


In September 2025, I purchased a brand-new, factory-sealed iPhone 13 from an authorized corporate store in Türkiye. While opening the seal at the store, I asked the sales representative to record the unboxing on video. To avoid any potential risks, I activated the phone using a physical SIM card instead of Wi-Fi. Immediately after activation, I navigated to Settings → Privacy → Analytics Data, where I encountered four log entries dated 33 days prior.


This further increased my curiosity, so I triggered a sysdiagnose report to analyze a more comprehensive history. In that report as well, I found records indicating that the phone had been charged 33 days before it was first opened. I then contacted Apple Support Customer Service to ask about this situation. I was informed that iPhones are subjected to testing during the factory production process before being packaged, and that log records may be generated as a result of these tests.


However, the iPhone 13 was officially discontinued in September 2024. My device, on the other hand, was first opened in September 2025. In the video I mentioned above, the entire process—from breaking the seal to viewing the log records—is captured in a single, uninterrupted recording. The log entries themselves cover all major security-related services, including iCloud password and data synchronization as well as other system services. I later learned that these logs were generated because data processing across a total of 127 services exceeded iOS’s daily log writing limit of 1 GB.


The video and all log records I mentioned (including the sysdiagnose files) are currently in my possession. I kindly ask for your assistance in helping me satisfy my deep curiosity regarding this matter.

Posted on Jan 8, 2026 3:45 PM

Reply

Similar questions

1 reply

Jan 8, 2026 7:05 PM in response to HakanGulerci

My first thought would be that is was not new at all. There is no such thing as a Factory Sealed iPhone as that is nothing more than shrink wrap that can be purchased for pennies along with the packaging ties on the cords. Not sure what Authorized Corporate store you are referring to, but you are correct that Apple has not sold that phone since September of 2024, although they had been found in cell provider inventory and other third party locations after that date.


With that said, apparently Apple is able to charge, power on and update the phone while they remain in the box using a system they call "Presto". The article details US rollout, but it is also 2 years old so not sure if that is now a global option or if discontinued status is different in your region compared to the US where the sale of those phones were no longer available in Apple Stores after September of 2024.

https://9to5mac.com/2024/03/24/apple-stores-wireless-software-update-pad-system/

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New iPhone 13 shows log records dated 28 days prior

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.