iPad not receiving messages after carrier change

I can’t get messages on my iPad after changing cell service providers

iPhone 13 Pro, iOS 26

Posted on Jan 9, 2026 11:57 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2026 2:38 PM

If you have added an eSIM or physical DataSIM and Cellular plan to a WiFi+Cellular model of iPad, the number associated with the SIM card is only used to identify your account for billing purposes. This number is not used for making calls or sending messages.


An iPad, whether a Cellular model or not, is not capable of directly accessing Cellular Voice or Messaging features. An iPad with Cellular connectivity alone can only access IP-data services. An iPad is not, and can never be, a standalone substitute for an iPhone. 


However, If paired with an iPhone, the capabilities of iPad significantly broaden to include access to Cellular Voice and Messaging services of the associated iPhone - relayed to the iPad over WiFi using Apple’s continuity features. For the most part, an iPad using Continuity is able to access Cellular calling features, of the iPhone, when both the iPad an iPhone are in close physical proximity and are connected to the same WiFi network.


More information about Continuity and the relevant Cellular services can be found here:


Continuity

Use Continuity to connect your Mac, iPhone, iPad, iPod touch and Apple Watch – Apple Support


SMS/MMS Messaging

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support


WiFi Calling

Make a call with Wi-Fi Calling – Apple Support


4 replies
Question marked as Top-ranking reply

Jan 9, 2026 2:38 PM in response to umpiredan22

If you have added an eSIM or physical DataSIM and Cellular plan to a WiFi+Cellular model of iPad, the number associated with the SIM card is only used to identify your account for billing purposes. This number is not used for making calls or sending messages.


An iPad, whether a Cellular model or not, is not capable of directly accessing Cellular Voice or Messaging features. An iPad with Cellular connectivity alone can only access IP-data services. An iPad is not, and can never be, a standalone substitute for an iPhone. 


However, If paired with an iPhone, the capabilities of iPad significantly broaden to include access to Cellular Voice and Messaging services of the associated iPhone - relayed to the iPad over WiFi using Apple’s continuity features. For the most part, an iPad using Continuity is able to access Cellular calling features, of the iPhone, when both the iPad an iPhone are in close physical proximity and are connected to the same WiFi network.


More information about Continuity and the relevant Cellular services can be found here:


Continuity

Use Continuity to connect your Mac, iPhone, iPad, iPod touch and Apple Watch – Apple Support


SMS/MMS Messaging

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support


WiFi Calling

Make a call with Wi-Fi Calling – Apple Support


iPad not receiving messages after carrier change

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