iOS 26.2 update: iPhone 13 & 17 connectivity issues

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iOS 26.2 update: iPhone 13 & 17 connectivity issues

iPhone IOS 26.2 update connectivity issues - iPhone 13 and new iPhone 17

Updated to the new 26.2 IOS the other day for my old iPhone 13 and brand new iPhone 17.

Both are having the connectivity issues (they both keep disconnecting from wifi/cellular and rarely come back online) and I have no network access about 70% of the time. One is a work phone and the connectivity issues are getting really annoying (webpages won’t open, emails won’t send, can’t upload anything to socials etc) I may need to buy a cheap android to get by for the moment

From the forums and googling I have tried for both phones

Restart both (multiple times)
Airplane mode for 30 seconds
Turn off cellular and wifi for 30 seconds
”Forget” wifi name and password and re-connect
Hard reset the iPhone 13 to factory settings and set up as a new phone

Is there anything else I can try, or do I throw the iPhones in the bin until the new update? (If it even gets resolved) have been an iPhone user for the last 15 years and never has an issue until now :(

iPhone 17, iOS 26

Posted on Jan 10, 2026 6:17 PM

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Answer 1

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Lawrence Finch

Community+ 2026

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230,718 points

Jan 10, 2026 6:29 PM in response to p_gillham

Have you tried restarting your router?

Perhaps a long shot:

Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN, then restart your device. Don't just turn it off; delete the profile. Updates sometimes need to have VPN to be removed and reinstalled. If that fixes it, you can try reinstalling VPN, but probably shouldn't.

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Answer 2

p_gillham Author

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5 points

Jan 10, 2026 6:55 PM in response to Lawrence Finch

Thank you very much for your response Lawrence. I have now deleted the VPN and restarted, and it seems to have resolved the issue for now on both phones, everything is still on the slow side bit the connectivity hasn’t dropped out. I almost went out out and bought a new android this morning and glad I didn’t!

thanks again!

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Answer 3

Jan 14, 2026 12:07 PM in response to jayrodo

jayrodo wrote:

My 17 Pro randomly started doing this today, only have satellite connectivity, tried rebooting and still same issue. I have a Wi-Fi hotspot with Verizon. (same carrier for My iPhone) and that does not have any issues connecting and it’s right next to the iPhone. I even started driving down the highway and still is showing only satellite connectivity option.

Verizon is experiencing a major outage.

https://www.techradar.com/news/live/verizon-outage-january-2026

There is nothing wrong with your phone.

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Answer 4

Jan 14, 2026 12:42 PM in response to swarcher

If it is recent (meaning today, 1/14) and your carrier is Verizon they have a network failure along the East Coast, major cities on the west coast, as well as Chicago and Hawaii.

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Answer 5

jayrodo

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0 points

Jan 14, 2026 10:59 AM in response to swarcher

My 17 Pro randomly started doing this today, only have satellite connectivity, tried rebooting and still same issue. I have a Wi-Fi hotspot with Verizon. (same carrier for My iPhone) and that does not have any issues connecting and it’s right next to the iPhone. I even started driving down the highway and still is showing only satellite connectivity option.

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Answer 6

swarcher

Level 1

4 points

Jan 14, 2026 10:13 AM in response to Lawrence Finch

I’m having the same problem since updating a few hours ago. Happens when I’m NOT using wi-fi and it wants to switch to satellite mode! Not connecting to any cell tower apparently.

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iOS 26.2 update: iPhone 13 & 17 connectivity issues

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