Corporate Apple Developer account is locked

Question

Level 1

4 points

Corporate Apple Developer account is locked

Hi!

I have an issue with my Apple Developer account linked to my work corporate email. For some reason when I try to sign in it just says it's locked with no possible options to recover. "Forget my password" flow doesn't work as well, it just says the same thing(Account is locked and can't be used). I believe I put a wrong password multiple times at some point so It got locked.

I tried to resolve it with Apple Support, no luck.

I can't really get another one corporate email address and at the same time I need an Apple Developer account to be able to debug directly on device, mostly for VoiceOver issues.

I really believe that "Forget my password" flow should work even in such cases.

Any suggestions how to resolve it?

Posted on Jan 12, 2026 1:31 PM

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Answer 1

Phil0124

Level 10

217,346 points

Jan 12, 2026 1:53 PM in response to Ruffnecktsk

When signing in on an Apple device is should offer an option to Request Access:

Alternatively, the unlock option at https://iforgot.apple.com/unlock is also a possibility.

click here ➜ If your Apple Account is locked, not active, or disabled - Apple Support

As a last resort you can contact the Apple Developer Support team.

click here ➜ Accessing your Developer Account - Contact Us

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Answer 2

Limnos

Level 10

427,985 points

Jan 12, 2026 1:50 PM in response to Ruffnecktsk

If Apple can't resolve it then there's probably nothing anybody here (other users like you) can suggest other than create a new account. It may be that your repeated failed attempts to sign into the account was perceived as a hacking attempt.

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Answer 3

Ruffnecktsk Author

Level 1

4 points

Jan 12, 2026 2:04 PM in response to Phil0124

Tried all suggestions before, just went through them again.

Web "Forgot password" says "This account is locked and can’t be used." if I put an email.
Web "Forgot password" says "Your session has timed out." if I put my phone number and put my corporate email on the next step.

Thank you for the Apple Developer Support team Contact Us link, haven't seen it before, submitted my issue there🤞

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Answer 4

Phil0124

Level 10

217,346 points

Jan 12, 2026 2:18 PM in response to Ruffnecktsk

Ruffnecktsk wrote:

1. Tried all suggestions before, just went through them again.

Web "Forgot password" says "This account is locked and can’t be used." if I put an email.

2. Web "Forgot password" says "Your session has timed out." if I put my phone number and put my corporate email on the next step.

Thank you for the Apple Developer Support team Contact Us link, haven't seen it before, submitted my issue there🤞

You're welcome. Hope they can help you out.

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