Hi, thank you for the comment.
>> i may suspect macOS bug, corrupted install, or player conflicts before
the iMac hardware — but what are you suggesting, bad ram, bad SSD, bad
GPU, bad hub or keyboard?
Genuinely do not know, that's why I'm here. I just know it works perfectly on one computer and does not function on the other.
>>do the mp4 files error if you drag them into an open web browser window and play from web browser
Did not know I could do this, thank you. This is a decent make-do until this can be resolved. No, interestingly, it does NOT cause a problem when I move it to a web browser. It DOES continue to do it when I move the mp4 to the actual desktop of the computer. So not sure what that means.
>>is it possible to boot into an External Sequoia SSD to see if the
problem follows — I’m guessing you are currently running Tahoe… it
shouldn’t take that long to Erase a FAST SSD and install/update another
macOS, and VLC player to test— and I would think there lies your answer…
I'm actually running Sequoia 15.7.1 on both the imac and macbook air. I did delete VLC and download it again, and it also freezes on Quicktime as well. Doesn't seem to matter what videos I am watching.
Also happens when I am watching DVDs and blu-rays when I'm playing from devices through the apple dvd player. But it's interesting that when I put it into the browser it works, very strange.
I've seen so many people saying Tahoe is pretty terrible so I have avoided it.
I don't have another external SSD to transfer 5TB to delete the external hard drive, but I do have another external SSD and I moved a couple of the videos onto the other external SSD, and the same thing happened-- shutting down constantly, freezing.
Sometimes I can write things confusingly so I'll put a bullet point here if it helps to summarise this.
- imac- watching mp4 videos with VLC on external hard drive A does not work
- macbook air - watching mp4 videos with VLC on external hard drive A does work
- imac - watching mp4 videos with VLC on computer hard drive A does not work
- macbook air - watching mp4 videos with VLC on computer hard drive A does work
- imac - watching mp4 videos with VLC on external hard drive B does not work
- macbook air- watching mp4 videos with VLC on external hard drive B does work
- imac - watching mp4 videos on Quicktime watching videos with VLC on external hard drive A does not work
- macbook air - watching videos on Quicktime watching videos with VLC on external hard drive A does work
- imac- dragging mp4 videos to browser does work, quality is lost
- macbook air- dragging mp4 videos to browser does work, quality is lost
If you have any ideas on what could be causing the imac to not run videos properly, I'm happy to hear it.
Thank you for your time.