Unable to change my Apple ID photo on iPhone 15 Pro Max

My iPhone 15 pro max will not allow me to change my Apple ID photo,



[Re-Titled by Moderator]

Original Title: Apple ID photo change

iPhone 15 Pro Max, iOS 26

Posted on Jan 19, 2026 7:09 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 19, 2026 7:14 AM

You do not fully describe what the problem is. These resources may help you with this:


Change your Apple Account photo on iCloud.com - Apple Support


Can't change Apple ID account photo, keep… - Apple Community

"Can't change Apple ID account photo, keeps reverting to the old one again

I experienced this issue with my MacBook Pro. After wrestling with this for several days, I realized that the photo I was seeing was the one for my Mac User account, not the Apple ID account. When I updated the photo for the Mac User, the problem was resolved."


From a post by sberman at How do I update my iCloud account picture… - Apple Community

“Apple uses two distinct photos:

Your Apple Account photo. This is set at Settings > [your Apple Account] > Personal Information. You may change the photo at the top there.

Your Contacts photo. This is changed in the Contacts app at My Card. You may edit the card and change the photo there.”


If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by a technology administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings on an iPhone or iPad —> If your Apple Account is grayed out in Settings, or you can't sign out - Apple Support


Tap your Settings app > Screen Time > Content & Privacy Restrictions > scroll to Accounts > tap Allow Changes and turn on.

If the issue persists, also try going to Settings > Screen Time and turning off Share Across Devices


- If the device is managed (check: Settings > General > VPN (or Profiles & Device Management), contact the technology department of the organization that is doing the managing.


1 reply
Question marked as Top-ranking reply

Jan 19, 2026 7:14 AM in response to mspam41

You do not fully describe what the problem is. These resources may help you with this:


Change your Apple Account photo on iCloud.com - Apple Support


Can't change Apple ID account photo, keep… - Apple Community

"Can't change Apple ID account photo, keeps reverting to the old one again

I experienced this issue with my MacBook Pro. After wrestling with this for several days, I realized that the photo I was seeing was the one for my Mac User account, not the Apple ID account. When I updated the photo for the Mac User, the problem was resolved."


From a post by sberman at How do I update my iCloud account picture… - Apple Community

“Apple uses two distinct photos:

Your Apple Account photo. This is set at Settings > [your Apple Account] > Personal Information. You may change the photo at the top there.

Your Contacts photo. This is changed in the Contacts app at My Card. You may edit the card and change the photo there.”


If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by a technology administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings on an iPhone or iPad —> If your Apple Account is grayed out in Settings, or you can't sign out - Apple Support


Tap your Settings app > Screen Time > Content & Privacy Restrictions > scroll to Accounts > tap Allow Changes and turn on.

If the issue persists, also try going to Settings > Screen Time and turning off Share Across Devices


- If the device is managed (check: Settings > General > VPN (or Profiles & Device Management), contact the technology department of the organization that is doing the managing.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to change my Apple ID photo on iPhone 15 Pro Max

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