No Access to update "Payment & Shipping"
I cannot update my the "payments & shipping" tab in my account, "Edit" is greyed out. I checked my account settings and my mailing address and other contact information is up to date. How do I fix this?
I cannot update my the "payments & shipping" tab in my account, "Edit" is greyed out. I checked my account settings and my mailing address and other contact information is up to date. How do I fix this?
If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by a technology administrator if you are using a device owned by an employer or educational institution.
- Read this support article If your Apple ID or other options are greyed out in Settings on an iPhone or iPad —> If your Apple Account is grayed out in Settings, or you can't sign out - Apple Support
Tap your Settings app > Screen Time > Content & Privacy Restrictions > scroll to Accounts > tap Allow Changes and turn on.
If the issue persists, also try going to Settings > Screen Time and turning off Share Across Devices
- If the device is managed (check: Settings > General > VPN (or Profiles & Device Management), contact the technology department of the organization that is doing the managing.
If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by a technology administrator if you are using a device owned by an employer or educational institution.
- Read this support article If your Apple ID or other options are greyed out in Settings on an iPhone or iPad —> If your Apple Account is grayed out in Settings, or you can't sign out - Apple Support
Tap your Settings app > Screen Time > Content & Privacy Restrictions > scroll to Accounts > tap Allow Changes and turn on.
If the issue persists, also try going to Settings > Screen Time and turning off Share Across Devices
- If the device is managed (check: Settings > General > VPN (or Profiles & Device Management), contact the technology department of the organization that is doing the managing.
jashetland wrote:
I cannot update my the "payments & shipping" tab in my account, "Edit" is greyed out. I checked my account settings and my mailing address and other contact information is up to date. How do I fix this?
https://discussions.apple.com/content/attachment/93446f55-467c-47c2-9797-bbc2b28dbd84
Do you have any current subscription(s), if you do go to said subscriptions and update the payment method there once done, you can go back and update it in your account.
Fixed!
The family organizer added a new payment method and then removed it. A subscription that I had tried & was unable to renew went through within seconds of deleting the added card.
jashetland wrote:
Fixed!
The family organizer added a new payment method and then removed it. A subscription that I had tried & was unable to renew went through within seconds of deleting the added card.
Key information "family organizer" glad you got it fixed.
It’s a personal device and everything is set to “Allow.” The Apple support link suggestions are also ones I’ve already tried. :(
Turning off the “Share Across Devices” allowed me to add a card but when I tried to add my Apple card, there “was an error.”
Unfortunately I get to and back to the “Payment & Shipping” window to update payments, which can’t do.
No Access to update "Payment & Shipping"