Hi folks, I ordered some final cut pro software and had an email rto tell me it was being delivered, but so far nowt has arrived either by post or electronically.
The order was for:
MAINSTAGE 3 SINGLE UNIT-ZML
FINAL CUT PRO SINGLE UNIT-ZML
MOTION SINGLE UNIT-ZML
LOGIC PRO SINGLE UNIT-ZML
COMPRESSOR SINGLE UNIT-ZML Key Bundle and
BNDL PRO APPS FOR EDU SW-ZML
Has anyone else come across this kind of thing and how did you solve it?
I'm sorry this has been such a problem for you. But allow me to point out - you do not have to just show up at an Apple Store and "wait hours." You can use the link below to make an appointment. I've done that more times than I can count. The Apple folks have been timely and helpful.
I recommend you do this since your issues are beyond what we - as other Apple users in this Community Forum - are able to address. Good luck.
Genius Bar Reservation and Apple Support Options - Apple
I'm sorry this has been such a problem for you. But allow me to point out - you do not have to just show up at an Apple Store and "wait hours." You can use the link below to make an appointment. I've done that more times than I can count. The Apple folks have been timely and helpful.
I recommend you do this since your issues are beyond what we - as other Apple users in this Community Forum - are able to address. Good luck.
Genius Bar Reservation and Apple Support Options - Apple
From whom did you order this? Or from where? Online? From the App Store? How did they say it would be delivered? Were you expecting links to download? Or physical disks? Have you tried responding to the email you received? We want to help if we can but need more information.
HI Carol,
BIg thanks for getting back to me with pertinent questions. OK, I bought it through the Apple store app, and so as far as I'm aware it's legit. Here's ther email I got after buying it.
I've tried responding but nothing so far. I know that Apple are an absolute nightmare to try to get hold of unless you go to the store and wait for a couple hours depending on how busy they are, and I have looked all over the place (but not in the right spot) for an email or a human to no avail.
I got this too, and I checked the tracking number that said "out for delivery".
[Edited by Moderator]
Ordered Pro Apps Bundle for Education software not delivered
