Trying to figure out model number of iPad 10th Gen.
HI, I'm trying to find the model number for my grandsons Apple iPad 10th Generation, but all instructions I can find nothing is helping.
In the settings in "About" the model number starts with an "M" and is 8 digits long, MPQ13X/A but the person I rang to get a quote for a new screen says it should start with an "A" and have 4 numbers after it.
I looked on the Apple support page to look up model numbers and every iPad they have has model numbers starting with an "A".
I then read that if I go into the settings and into "About" and down to the model number starting with "M" I can click on it and the model number starting with "A" will show up.
I tried this a few times and nothing worked.
I also read that the model number will be printed on the back cover under the apple. But when I looked there is nothing at all written on the back cover.
I also read that if you go to look up your coverage in Apple Support you can put in your serial number and it will show your model number and purchase details.
But when I did this it only came up showing "Your coverage has expired" and the date that the iPad was purchased.
If I type in the model number starting with "M" into the search bar on the Apple support site nothing specific comes up only all different apple products.
I don't know why I can't find the model number beginning with A for the iPad but it has given me so much trouble and now a huge headache.
I can't even find any way to contact Apple themselves directly for help so Im hoping there are some Apple users here in the community that can help me in some way to solve this problem.
I'll be forever greatful to you if you can help me to work this out.
Again, needing to find out the model number starting with "A" follwed by four numbers for an iPad 10th Generation.
"About" settings has a number beginning with "M"and 8 digits, (MPQ13X/A) and doesn't display the "AXXXX" model number when you click on it.
And there is no writing at all on the back cover of the iPad.
Hoping someone can help us, thank you xx
iPad (10th generation)