Left AirPod Pro 2 not working and won't charge

Hello. My left AirPod Pro 2 quit working. It won’t charge and no status shows up for it on my iPad or iPhone. Is there anything I can do other than cleaning the contacts which I have tried with no luck?

Posted on Jan 25, 2026 10:46 PM

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Posted on Jan 26, 2026 8:03 AM

If you have cleaned the charging contacts of both the AirPod and the corresponding contacts within the charging case - and the AirPod doesn't charge - then the internal battery may have failed. A visit to the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) is recommended - where your AirPods can be tested by an Apple technician:

Genius Bar Reservation and Apple Support Options - Apple


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Question marked as Top-ranking reply

Jan 26, 2026 8:03 AM in response to Tricialewis

If you have cleaned the charging contacts of both the AirPod and the corresponding contacts within the charging case - and the AirPod doesn't charge - then the internal battery may have failed. A visit to the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) is recommended - where your AirPods can be tested by an Apple technician:

Genius Bar Reservation and Apple Support Options - Apple


Left AirPod Pro 2 not working and won't charge

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