iPhone 13 Pro Max: No sound for calls, texts, notifications

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Level 1

4 points

iPhone 13 Pro Max: No sound for calls, texts, notifications

Recently I've been missing phone calls, texts and other notifications on my iPhone 13 Pro Max. I discovered that the sound was not coming through.

The side slider button is off (not orange, silent mode is OFF)
Focus is OFF
Change with buttons (sounds & Haptics) is OFF
Ringtone and Alerts volume slider is all the way up
Reduce loud sounds is OFF
Volume limit is OFF
Restarted multiple times
On iOS 26.2 (not on the beta program)

The only way that alerts, rings and notifications can be heard, is if I use the side volume buttons and turn it on.....however shouldn't this only be controlling the media volume separately from the system notifications?

iPhone 13 Pro Max, iOS 26

Posted on Jan 26, 2026 7:22 AM

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Answer 1

Top-ranking reply

FirewallPulse

Level 2

170 points

Jan 26, 2026 8:04 AM in response to firemanx

This is usually an iOS bug, not something you missed. Alerts could get “stuck” at zero even with Change with Buttons off, and the only thing that wakes them up is hitting the volume buttons.

Quick things to try are toggling Attention Aware off and back on, and checking Bluetooth. Sometimes audio is secretly routing to old earbuds or a car system. Forget those, reboot once, and see if it sticks.

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Answer 2

firemanx Author

Level 1

4 points

Jan 27, 2026 5:52 AM in response to SravanKrA

It appears to be a bug. After 'forgetting' bluetooth devices that are no longer part of my ecosystem, it appears to have fixed the problem. The phone should not behave as if it is connected to a bluetooth device that isn't physically present.

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Answer 3

SravanKrA

Level 10

434,416 points

Jan 27, 2026 4:06 AM in response to firemanx

Check your DND status - If you're experiencing issues with notifications or incoming calls, it's important to check your Do Not Disturb (DND) status. On most devices, you can access this setting by going to "Settings" and selecting "Do Not Disturb." Make sure DND is turned off or adjust the settings to allow desired notifications and calls to come through.
Check BedTime status -This may enable Sleep Focus automatically if Automatic Scheduled Activation is triggered.

Some of the Focus modes can activate automatically based on the settings --> Unveiling the Multi-Faceted Triggers of DND Automatic… - Apple Community

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Answer 4

SravanKrA

Level 10

434,416 points

Jan 27, 2026 4:08 AM in response to FirewallPulse

FirewallPulse wrote:

This is usually an iOS bug,

I do not consider this a bug. I believe it is a well-designed feature by Apple Inc.

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iPhone 13 Pro Max: No sound for calls, texts, notifications

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