Apple Cash - TikTok Scam with Greendot

Apple Cash - TikTok Scam with Greendot

There was fraud on my account, My Apple Cash (Not Apple card) got hacked. For 3 days there were 58 transactions on my account with 'Tiktok for Business' or 'Tiktok Promote'. There were almost 10 other transaction attempts and the only reason it got declined was because of insufficient funds after the amount was taken out. My total loss is $1,995.27. All the fraudulent transactions were in Euros. I did not authorize these and I dont have any TikTok accounts etc.

It seems I am not the only one impacted (see link to threads below).

I tried the suggestions for securing the account and all those were already implemented and phone was in my possession:

-Regenerated New Card Numbers of Apple Cash multiple times

-Changed Apple ID password

-Signedout of all devices and apps

-Changed Device lock passcode

I called Green Dot for their help in reverting the transactions, but they have not been helpful in sharing how the transactions went through, who the vendor is, which country did it originate from etc. They have denied my claim saying these were valid transactions, and provided no evidence on what did they research and how did they arrive at the decision. So i have followed up with reporting this to AG, FBI, FTC and local police.

Here are some other discussions: Apple Cash keep getting compromised - Apple Community

https://www.reddit.com/r/AppleWallet/comments/1qbylpp/apple_cash_tiktok_scam/

https://www.reddit.com/r/AppleCard/comments/1owagvh/apple_cash_keep_getting_compromised/

The Greendot bank does not seem to have basic fraud detection and security in place to protect customers. They are not even able to block a vendor in this case (TikTok) knowing the volume of fraud happening.

1) Are you or someone you know impacted by this scam

2) What do you recommend I can do in addition to all that I have already done.