Could you please enlighten us as to what products you are using, their brand, and HomeKit compatibility?
I have several ‘Eve’ brand of light switches and surveillance cameras. I purposely chose that brand for their Apple HomeKit compatibility.
I didn’t realize that you had an TV 4K box when you originally posted. I’m seeing that you’ve enlightened us to the fact you have one. I’m still thinking that your products are using strictly Matter through their own app as opposed to requiring the use of a HomeKit compatible hub.
While your TV box is up to date, I don’t think it’s needed for your devices to function.
Let me get you a picture of my “Home” screen. Tell me if yours looks anything like it.