How to change Apple account region with limited balance and unsupported payment methods?

I have very little currency on my balance, I want to change the region, but I can't, I can't top up my account either because the operator in my country doesn't support apple payments, as well as cards in my country, too, how do I reset this pathetic account?




[Re-Titled by Moderator]

Original Title: Money on apple balance

iPhone 13 Pro, iOS 26

Posted on Feb 2, 2026 9:13 AM

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Question marked as Top-ranking reply

Posted on Feb 2, 2026 9:30 AM

If you can't add a payment method and purchase something more expensive than your balance, you will need to contact Apple support directly and have them clear your balance.

click here ➜ Contact Apple Support - Apple Support


2 replies

Feb 2, 2026 9:38 AM in response to Romach2014

You can ask Apple Support to remove and keep the balance. Use https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198 or the contact link in the section “If you can’t spend the last of your Apple Account balance to make changes to your account” in this article --> Check your Apple Account balance - Apple Support . You may be able to get chat support.

Apple will keep the balance when using this method .


Alternatively give Apple a phone call. Find a list of telephone numbers at: Contact Apple Support - Apple Support . You will need to contact Support for the country to which your account is set, but the telephone numbers are not international, nor does Apple provide telephone support in all countries. For some countries look under “Other” listing at the end of the list.


If you can neither add a payment method nor contact Apple, your alternative is to create a new Apple Account. Avoid doing that if at all possible. It will cause a LOT of complications with your current account content.


When asking about this because you are changing regions, take a look at this article:

Change your Apple Account country or region - Apple Support

I’ll add that at the end of that article Apple advises, “If you don’t want to enter a payment method, wait until you're physically in your new country or region, then create a new Apple Account.” As mentioned earlier, avoid that if possible.


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How to change Apple account region with limited balance and unsupported payment methods?

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