Apple Smart Keyboard not typing on iPad M4

My Apple smart keyboard, does not allow me to type and show input. I have done a hard reset and turned it on and off to no avail. My iPad M4 is still under warranty and hope you can direct me properly.



iPad Pro, iPadOS 26

Posted on Feb 5, 2026 12:35 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2026 4:28 PM

Remove the iPad from the Magic Keyboard - and carefully/gently clean the smart connector contacts on both the iPad and keyboard with a soft pencil eraser (a drafting-film eraser is ideal). Ensure that the contacts on both iPad and keyboard are dirt and dust free - and all debris from the eraser have been removed - before reconnecting the two.


If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio - Apple Support

4 replies
Question marked as Top-ranking reply

Feb 5, 2026 4:28 PM in response to santofromfort lauderdale

Remove the iPad from the Magic Keyboard - and carefully/gently clean the smart connector contacts on both the iPad and keyboard with a soft pencil eraser (a drafting-film eraser is ideal). Ensure that the contacts on both iPad and keyboard are dirt and dust free - and all debris from the eraser have been removed - before reconnecting the two.


If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio - Apple Support

Feb 5, 2026 1:07 PM in response to santofromfort lauderdale

we are not apple


these forums are user helping other users like yourself, it's sort of going

to a physical apple store and asking other customers their advice

 

if it was me then I would make the ipad forget the keyboard and set it up from scratch and or test it with another device computer, phone or tablet of any type to verify the keyboard was not simply defect.


This is a user helping users with tech questions forum, we are not apple

and apple do not read your posts here

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

Or

Genius Bar Reservation and Apple Support Options - Apple


Apple Smart Keyboard not typing on iPad M4

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.