Invoice for Mac Pro purchase not received

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Customer Support (800) MY–APPLE (800–692–7753) or on line /getsupport.apple.com/ 

or call AppleCare Support at 1-800-APLCARE (800-275-2273).

Contact Apple about billing or subscription service: Subscriptions and Billing - Official Apple Support

ahnam145 wrote:

Hello,

I purchased a Mac Pro at the Sydney Broadway store on December 31, 2025. At the time of purchase, the staff member told me that the invoice would be sent to my email, but I never received it.

receipt

If you purchased your device from Apple, you can request a receipt from the retail location.

Check your email for a copy of the receipt. Here’s how to locate the Apple Store and their contact information: Apple Store - Find a Store - Apple Apple Store - Find a Store - Apple

If your purchase was made at the Apple Online Store, please view the section titled “View or Print Invoice” here: Viewing & Changing Orders - Shopping Help - Apple Viewing & Changing Orders - Shopping Help - Apple

If your device was purchased from an Apple Authorized Reseller, it is recommend contacting them directly for a receipt.

Keep your receipt after you buy an Apple device

Keep your receipt after you buy an Apple device - Apple Support

"Invoice for Mac Pro purchase not received: Hello, I purchased a Mac Pro at the Sydney Broadway store on December 31, 2025. At the time of purchase, the staff member told me that the invoice would be sent to my email, but I never received it. Could you please resend the invoice to me? Thank you very much for your help."

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Getting your Invoice:

A. Await the Delivery:

If this is yet-to-be delivered, then you'll obtain the package invoice shipped from within the box. he box it is shipped in.

B. This may be Seen as Junk eMail.

Check your Deleted, Trash, Junk, and Archived, as unknown senders after often sent to it.

C. Searching Through your eMail Account:

Log in into your eMail Provider's Domain, rather then using an eMail app. Syncing may be of issue here. Using the search bar on your eMail account, type these words: Apple invoice

Apple Hardware Purchase History:

1. Click ▶︎ Apple online store.
2. Click on the item from the list that appears.
3. View or print this page (receipt).

Good luck! 👋🏼😉