Apple TV 4K fails to connect to Wi-Fi 6 5 GHz network

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Level 1

8 points

Apple TV 4K fails to connect to Wi-Fi 6 5 GHz network

I have an Asus Zen wifi AX XT8 router. I have set up separate 2,4 GHz and 5 GHz networks. The AppleTV has no problems to connect to the 2,4 GHz network. When I select the 5 GHz network, which is on the list of available networks, the AppleTV directly states "Failed to connect to network" without asking for the password.

I have several iPhones and Ipads and a Mac which don't have any problems to connect to the 5 GHz network.

Any suggestions are much appreciated.

Apple TV 4K (3rd generation)

Posted on Feb 8, 2026 9:39 AM

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Answer 1

Urquhart1244

Level 10

147,626 points

Feb 8, 2026 2:55 PM in response to ingo007

Apple advises to combine the 2.4 GHz and 5 GHz (and 6 GHz) bands into one logical network (with the exact same SSID name and password), so that devices can connect how they prefer for the best possible connectivity.

Recommended settings for Wi-Fi routers and access points - Apple Support

Could it be that the 5 GHz option has been used previously with a different password? Then Apple TV may remember that and fail to connect automatically with the previous password. To overcome that, you may select the ‘Other network’ option, then manually enter both the network name and correct password.

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Answer 2

ingo007 Author

Level 1

8 points

Feb 11, 2026 8:17 AM in response to ingo007

Problem fixed!

I had used the possibility to bind a client to the router to avoid that the AppleTV jumps between router and the other AP.

When I removed the binding the problem was gone. Now I have used the binding again and both 2,4 and 5 ghz works.

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Answer 3

ingo007 Author

Level 1

8 points

Feb 9, 2026 3:42 AM in response to Urquhart1244

Thanks, That was a good thought. I tried to enter it manually.

The strange thing is that it doesn’t accept the correct password. It tries to connect but then I’m back and it asks me for the password again. I know it’s exactly the correct password since I copy paste it on my iPad.

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Answer 4

Urquhart1244

Level 10

147,626 points

Feb 11, 2026 8:55 AM in response to ingo007

Problem fixed!

Awesome! Enjoy your networked Apple TV box again.

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Apple TV 4K fails to connect to Wi-Fi 6 5 GHz network

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