Music and Media account locked with no explanation, no Apple Support recourse.

Your description of the issue is slightly confusing because having a disabled media and purchases component of an account is fairly common and has an easy resolution that many have found to work. If you see a message saying, “You cannot login because your account has been locked”, or one saying “

If a message says 'Your Media & Purchases account has been disabled' - Apple Support “, click on this link ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 and choose the self help method, or a contact option.

For additional telephone contacts refer to: Contact Apple Support - Apple Support

If instead you mean your entire account has been permanently locked then no, I have never seen anybody posting here with this issue get an account unlocked. There is nobody else to contact. According to various posts, Apple may permanently lock accounts for other reasons (very broadly outlined in section VII-B of Legal - iCloud - Apple ). That may be the case here if the previous reason does not apply to you. If it isn’t apparent, contact Apple and ask if that is the situation, but don’t expect them to tell you why. You, or somebody who has managed to get access to your account, are likely doing something Apple is interpreting as account misuse. You will have to see if your activities could be construed—rightly or wrongly—as meeting any of Apple's conditions in the legal article. You will need to create a new account and stop doing things the way you have been that may have caused the other account to be locked.

In this situation you may be able to still use your equipment with a new account or even no account at all. Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Check the requirements and steps at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof other than it “must include the product serial number, IMEI or MEID.” Apple may typically require the original receipt* issued by Apple or an Apple Authorized Reseller. If Apple resets the device this will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.

*Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support