Apple TV Movies missing from Library

I have an Apple TV 4K with Wi-Fi and Ethernet. Nothing has changed in set up or the TV I own. Since the recent update my entire library has vanished. All movies and Tv shows have been purchased on apple, nothing converted from anywhere else.

Any suggestions as to what I can do? I have rebooted, reset, etc.

Apple TV 4K, tvOS 26

Posted on Feb 17, 2026 7:00 PM

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2 replies

Rudegar

Level 10

184,390 points

Feb 18, 2026 1:58 AM in response to pamala137

suppose if it was me then I would try to sign out with the appleID restart it and then sign back in with the appleID

if that did not resolve it then I would

reportaproblem.apple.com.

and or reach out to their official support channels

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

https://www.apple.com/contact/

Genius Bar Reservation and Apple Support Options - Apple

pamala137 Author

Level 1

4 points

Feb 18, 2026 7:04 AM in response to Rudegar

Thank you I will contact official support :)

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Apple TV Movies missing from Library

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