Unable to log in to MacBook with Touch ID or password

ive been trying to log into my Mac for the past 2 days, I’m a college student and I have tons of work due. For some reason, it will not let me use my thumb ID to log in. I know my actual password to log into my MacBook and that also won’t work!

iPhone 17 Pro, iOS 26

Posted on Feb 18, 2026 11:22 AM

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2 replies

Feb 18, 2026 4:57 PM in response to zella131

"Unable to log in to MacBook with Touch ID or password: ive been trying to log into my Mac for the past 2 days, I’m a college student and I have tons of work due. For some reason, it will not let me use my thumb ID to log in. I know my actual password to log into my MacBook and that also won’t work!"

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So, is your Mac locked? If so, you need to reset the password. And, fiddling with it too much, unsuccessfully, you might not get in to it for up to a month, and, perhaps never again.


Troubleshooting a Locked Mac:


Reset the Password Using the Login Screen:

You'd go through your Apple ID to perform the reset: Find out more here: If you Forgot your Mac Login Password - Apple Support.

Whats Provided:

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Unable to log in to MacBook with Touch ID or password

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