iPad reset issue: iOS version & old Apple ID

I am trying to reset my old iPad to give to my grandmother who is now in a home, i haven't used the iPad for a number of years but i cant reset because it says my account requires iOS 11.3 or later and the email is an old work one I no longer have access to.

Posted on Feb 18, 2026 12:32 PM

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iPad reset issue: iOS version & old Apple ID

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