I recharged ₹1499 last night to take a subscription for an app named Persona. The amount has been deducted from my account, but the subscription is still not showing in the app. The payment was made through my Apple account.
Please let me know where my money has gone, or kindly process my refund. I am also sharing some screenshots as proof.
[Edited by Moderator]
Sorry, but we are all users here, just like you, and can not access your personal data. Only the official Apple Support can do that. You can use this link as a start to contact them:
Sorry, but we are all users here, just like you, and can not access your personal data. Only the official Apple Support can do that. You can use this link as a start to contact them:
I see that that is something involving UPI. This thread: https://discussions.apple.com/thread/254649751
has a UPI transaction message image saying, "Payments may take up to 3 working days to be reflected in your account". I have not seen any Apple generated messages saying anything about a transaction time and that message appears to be one generated by UPI.
The reply: https://discussions.apple.com/thread/255510321?answerId=260239596022#260239596022
describes how UPI payments operate
Did the money appear in your Apple Account? Use the information here to check if it did --> https://support.apple.com/HT202359
Subscription Payment Deducted but Not Activated
