On 19 February 2026 at 1:09 PM, ₹1,950 was deducted through Apple Media Services via UPI Autopay.
I cancelled the subscription immediately the same day.
My Gemini app is now downgraded and I have not used the renewed period.
The charge is not appearing in purchase history or reportaproblem portal.
I need help locating this transaction and requesting a refund.
iPhone 13, iOS 17
Hi aatika288
welcome to this Apple (user-to-user Community!
Re: "Subscription Charged but Not Showing in Purchase History"
We are all Apple users, like yourself, in the community, so no-one here has access to your accounts or details in order to check this out for you.
Wondering if Apple support's online article (link below) may be helpful:
"About purchases not billed through the App Store or Apple In-App Purchase": See: https://support.apple.com/118126
Apple is not here, and unlikely to see or respond to your request for help.
There's a support webpage for info. / support / contact options etc.
For Billing and Subscriptions Support:
Hi aatika288
welcome to this Apple (user-to-user Community!
Re: "Subscription Charged but Not Showing in Purchase History"
We are all Apple users, like yourself, in the community, so no-one here has access to your accounts or details in order to check this out for you.
Wondering if Apple support's online article (link below) may be helpful:
"About purchases not billed through the App Store or Apple In-App Purchase": See: https://support.apple.com/118126
Apple is not here, and unlikely to see or respond to your request for help.
There's a support webpage for info. / support / contact options etc.
For Billing and Subscriptions Support:
aatika288 wrote:
The charge is not appearing in purchase history or reportaproblem portal.
Read this support article about that issue --> https://support.apple.com/HT204084
Subscription Charged but Not Showing in Purchase History
