17 Pro Max eSIM not working after iOS 26.3 update

Updated my 17 pro max to iOS 26.3

and my eSIM stopped working

tried restarting the phone few times and also turned off and on flight mode .

Any solutions ?

iPhone 17 Pro Max, iOS 26

Posted on Feb 21, 2026 3:20 PM

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Question marked as Top-ranking reply

Posted on Aug 17, 2026 3:07 PM

Sumeethina wrote:
Its lla model it only support both esims

Troubleshooting sequence.

  • Update to iOS 26.6.1 (current)
  • Confirm the iPhone is not carrier-locked, or the eSIMs are from the same carrier holding the lock.
  • Contact the carrier and request assistance.
  • Contact Apple Support and request assistance.
24 replies

Aug 3, 2026 8:30 AM in response to Jeff Donald

My carrier issued me a new eSIM however it will not allow me to use it until I have the latest update. I’ve tried updating even let it sit overnight and it still says verifying update after over 10 hours. I also tried using the beta version but getting the same results. I’m running iOS 26.5.2 on a new iPhone 17 pro. After the new eSIM was issued I even lost access to my iMessage so essentially I’m left with a worthless phone. The Genius Bar has zero availability until tomorrow which is ridiculous considering the support site said Best Buy could help but they cannot fix a phone this new! Wasting my time it’s been broken since Wednesday.

Aug 3, 2026 8:35 AM in response to m_e_terry

m_e_terry wrote:
My carrier issued me a new eSIM however it will not allow me to use it until I have the latest update. I’ve tried updating even let it sit overnight and it still says verifying update after over 10 hours. I also tried using the beta version but getting the same results.

I will presume the iPhone and its contents were wiped after the beta, and a backup from a pre-beta version was restored, or that no data was restored.


i would not recommend using a beta for troubleshooting an eSIM issue.

I’m running iOS 26.5.2 on a new iPhone 17 pro. After the new eSIM was issued I even lost access to my iMessage so essentially I’m left with a worthless phone. The Genius Bar has zero availability until tomorrow which is ridiculous considering the support site said Best Buy could help but they cannot fix a phone this new! Wasting my time it’s been broken since Wednesday.

iOS 26.6 is the current version, having been released a week ago; July 27, 2026.

17 Pro Max eSIM not working after iOS 26.3 update

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