New Apple ID verification email for remote iPad setup

How to friggin get a verification email when you create a new apple account and your email has not yet been verified. I have been trying to create a new account for an iPad that goes to my sister in Belgium (I am in USA) but I can not reach her by phone as she is not available right now. The primary telephone nr is a Belgian nr, but since I can not reach her right now and her email has not yet been verified.

I am ready to toss the old iPad in the bin as it is so incredibly hard to set up an account for someone remotely.

If I understand the rules you have to be verified to be able to receive your verification email, which has not been verified and can not be verified because you have no verification. Do I have that right?

AAGGGGGRRRRRRRRRR

iPad (7th generation)

Posted on Feb 26, 2026 12:01 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 27, 2026 2:30 AM

Catherine Lucas wrote:

I hear you. I am dealing with a total non device user and we are 5000 miles apart. So apple makes it impossible to help remotely. Thanks. iPad will go in the trash instead of being sent to Belgium as Ican’t set it up and she will not be able todo it herself. Nice. Sigh. Over and out. Boohoo apple.


To be clear, to create an Apple Account, you (or someone on your behalf) require direct access to the email account that will be used to identify and sign-in-to the Apple Account. This is true whether the device is new, or is a previously owned device that is being set up for a new user.


Any account verification steps, that are required to complete the process, are time constrained - and, for a bona fide end-user setting-up an account, is relatively straightforward. This account security measure is common to most (if not all) manufacturers and online systems.


There is no workaround for Apple Account creation.


If you cannot contact the remote party in order to attempt creation of an Apple Account on their behalf, consider performing a full and proper reset of the iPad in readiness for setup by the new user:

What to do before you sell, give away or trade in your iPhone or iPad


Send the iPad, in this state of readiness, to the intended recipient. Then, if they need assistance with set-up of the iPad from the welcome page - a process which will walk the user through the simple steps - they can call you at a mutually agreed time.

Similar questions

4 replies
Question marked as Top-ranking reply

Feb 27, 2026 2:30 AM in response to Catherine Lucas

Catherine Lucas wrote:

I hear you. I am dealing with a total non device user and we are 5000 miles apart. So apple makes it impossible to help remotely. Thanks. iPad will go in the trash instead of being sent to Belgium as Ican’t set it up and she will not be able todo it herself. Nice. Sigh. Over and out. Boohoo apple.


To be clear, to create an Apple Account, you (or someone on your behalf) require direct access to the email account that will be used to identify and sign-in-to the Apple Account. This is true whether the device is new, or is a previously owned device that is being set up for a new user.


Any account verification steps, that are required to complete the process, are time constrained - and, for a bona fide end-user setting-up an account, is relatively straightforward. This account security measure is common to most (if not all) manufacturers and online systems.


There is no workaround for Apple Account creation.


If you cannot contact the remote party in order to attempt creation of an Apple Account on their behalf, consider performing a full and proper reset of the iPad in readiness for setup by the new user:

What to do before you sell, give away or trade in your iPhone or iPad


Send the iPad, in this state of readiness, to the intended recipient. Then, if they need assistance with set-up of the iPad from the welcome page - a process which will walk the user through the simple steps - they can call you at a mutually agreed time.

Feb 26, 2026 2:42 PM in response to Catherine Lucas

Creating an Apple Account (formerly known as an AppleID) for other users, unless you are creating an account for a minor/child, is not recommended.


Users should create the own Apple Account using an email address that they control. In so doing, the necessary account creation and verification steps can be completed in real-time by the User - if necessary, when setting-up a device for the first time.


How to create a new Apple Account


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New Apple ID verification email for remote iPad setup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.