iPhones not charging with Apple cables after iOS 26.3

Hello everyone,


I’m experiencing a strange charging issue after updating to iOS 26.3 and would like to know if anyone else has encountered something similar.


Devices:


  • iPhone 15 - iOS 26.3
  • iPhone 16 Pro - iOS 26.3
  • AirPods Pro (2nd generation, USB-C)
  • Original Apple USB-C power adapter
  • Two original Apple USB-C cables (from two different iPhones)


Description of the issue:

After updating to iOS 26.3, both iPhones started having problems charging with the original Apple USB-C cables.


Here is the behavior:


  1. When the phone is powered on, it does not charge with the original Apple cable.
  2. The Apple cable only works:
  • In one specific orientation (if I flip the USB-C connector, it does not charge).
  • And only if the phone is powered off.
  1. If I connect the charger while the phone is turned off:
  • The phone turns on automatically and starts charging.
  • If I then disconnect it, I cannot charge it again using the original cable unless I reboot the phone.
  1. I tested two different original Apple cables - same behavior.
  2. If I use a third-party USB-C cable:
  • Both iPhones charge normally.
  • Charging works in both connector orientations.
  • No need to reboot.
  1. AirPods Pro 2 charge normally with third-party cables as well.


This makes me think the issue could be software-related, possibly introduced in iOS 26.3, rather than a hardware defect - especially since:


  • The problem appears on two different iPhones.
  • Diagnostics performed by Apple Support showed no hardware issues.
  • The issue started after the update.


Apple Support suggested visiting an official store, but diagnostics didn’t detect any hardware failure.


I could downgrade to iOS 26.2 to test whether this is firmware-related (possibly something affecting the USB-C power controller), but I prefer not to risk losing data.


Has anyone experienced a similar issue after updating to iOS 26.3?

Any suggestions or insights would be greatly appreciated.


Thank you.

iPhone 15, iOS 26

Posted on Feb 27, 2026 1:17 AM

Reply

Similar questions

32 replies

Feb 28, 2026 10:39 PM in response to Sukrunde

"I’m facing exact same issue on 14 pro.."

-------


To the OP and All:


This seems to be catching on. So, do you part and report it to Apple:


Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread.
  4. Proceed from there as necessary

Feb 27, 2026 4:08 AM in response to LD150

I believe these are isolated cases, as I have already encountered a person on this forum with a similar problem when trying to charge an iPad.


As far as I know, Apple made some optimizations related to charging and power consumption of iPhones in the iOS 26.3 update. While this may not be a widespread issue, I believe it is possible that it is related to software, specifically the interaction between iOS and the power management controller.


Based on publicly available information about how Apple cables and third-party cables are designed, I suspect that the issue may be related to the PD handshake, which for some reason may freeze. When the device is turned off, it appears not to enforce the charging rules, which could explain why charging works in that state but behaves differently when the phone is powered on.

Feb 27, 2026 4:40 AM in response to Jeff Donald

Yes, I am aware that online diagnostics can only check some basic aspects of charging. I acknowledge that there may be a defect in my charging adapter or cables. However, I performed an experiment by borrowing a known working charger block and iPhone cable from a friend. After connecting them to my phone, the same problem still occurred.


The probability that two different charging blocks and three different cables are all defective is very low. Therefore, the issue is likely either software-related or caused by a physical defect of the charging port or the power management controller in the iPhone.


If it were a physical hardware defect, this behavior would likely occur with any cable and any charger, whether original or third-party. If it were a power controller defect, the problem would be specific to my device. However, since the issue appeared after a system update, it seems more likely that this is a hardware-related failure triggered by system configuration changes or the OS update itself.

Feb 27, 2026 4:48 AM in response to Him4enko

OK, the iPhone 15 was made for China, Hong Kong and Macao. The 16 Pro was made for just mainland China.


I suspect what the issue is a combination of dirty power. Brown Outs are fairly common in Belarus. Apple chargers are universal and designed for 200 to 240 volt 50/60 Hrz. However, the IC’s in both the charger and cables can be damaged by dirty power. Poor quality power strips can also be the cause.


Discontinue use of probable damaged chargers and cables. Discontinue use of any power strips and try to charge off external power such as charging bricks. If you must charge off mains charge only when chances of brown out is minimized.

Mar 21, 2026 9:40 AM in response to Jeff Donald

I was reading the iOS 26.3.1 charging with great interest. I too have the same problem. Apple originally placed some high accuracy resistors in their chargers. These were placed across the 5v supply and placed a very accurate voltage on the data wires within the charging cable. The software within the phone checked this voltage and if it was not correct it would put up the unauthorised accessory message. So it was very much software controlled. In recent years the accepted value of the voltage was widened which allowed third party chargers to be used. I can therefore only assume that the latest iOS versions have tightened up on this voltage measurement and that’s why they won’t charge the phone.

Feb 27, 2026 5:35 AM in response to Him4enko

Him4enko wrote:

Yes, I am aware that online diagnostics can only check some basic aspects of charging. I acknowledge that there may be a defect in my charging adapter or cables. However, I performed an experiment by borrowing a known working charger block and iPhone cable from a friend. After connecting them to my phone, the same problem still occurred.

That logically proves the phone has hardware problem, probably the ports. Whatever rogue device you plugged into one phone you provably plugged into the other and damaged it.


The probability that two different charging blocks and three different cables are all defective is very low. Therefore, the issue is likely either software-related or caused by a physical defect of the charging port or the power management controller in the iPhone.

More likely to be port damage, i know of no software defect that could cause some cables to work, some not to work.



If it were a physical hardware defect, this behavior would likely occur with any cable and any charger, whether original or third-party. If it were a power controller defect, the problem would be specific to my device. However, since the issue appeared after a system update, it seems more likely that this is a hardware-related failure triggered by system configuration changes or the OS update itself.

Hardware failure due to thermal stress of an update is indeed common. However affecting both phones in a household at the same time is far less likely than the rogue damaging cable theory.

Mar 14, 2026 5:26 PM in response to Him4enko

I have an iPhone 12 Pro Max, which uses the lightning connector. It won’t charge while turned on when connected using a USB-A port with a 2.4A power source. It will charge when turned off or when connected to a USB-C PD port. I noticed the change immediately after updating. I verified the cable is good and the port has power, but even with a brand new cable and plug the phone will not charge when connected to a USB-A powersource.

Feb 27, 2026 8:53 AM in response to Him4enko

If this were a software issue caused by iOS 26.3 I would expect these forums to be overrun with complaints. Yet you are the only one reporting this issue on multiple devices you own. The BIG thing is that you state that your iPhones charge as expected when using a third party cable.


You state that you have tried third party cables but haver you tried a different power adapter yet?

Mar 14, 2026 8:06 PM in response to Bettyburk

This solution worked for me: Turn off “Optimized Battery Charging”. Plug the USB-A end of your charging cord into a usb 3.0 or 3.1 port (they’re the ones that are sometimes blue or red inside) on your computer that is trusted and then the lightning connector end into your phone. Allow the PC access to phone. Phone should start charging. Disconnect the big usb end from the PC. Plug it into the old 2.4A plug. Phone should start charging.


At least that’s what worked for me. I think it’s just a matter of finding a usb plug and port that delivers more power to get iOS to recognize its plugged into something, so if you don’t have a PC or other device with a blue/red usb 3 port, maybe try plugging it into a “fast charging” usb-a plug and port?

Feb 27, 2026 3:09 AM in response to Him4enko

You cannot downgrade. Don't try it despite what the internet suggests,


You already said you have used third party cables. I never plug anything into my valuable devices that is not made by Apple because, as with your phones, they can damage sockets. The one-way-round phenomenon proves that is what has happened in my opinion.

Feb 27, 2026 4:23 AM in response to Him4enko

If the plug works one way round only, either the plug or the socket/charge circuitry is broken. Remote diagnostics will not show that.

You seem to have "researched" the subject and want to blame software, so go from there. If that's what you believe, carry on.

Apple tend not to do business with countries aligned to Russia.

Feb 27, 2026 5:12 AM in response to Jeff Donald

Thank you for the advice, however I disagree. While the possibility of voltage drops in Belarus does exist, it is not a widespread issue — such cases are extremely rare and usually occur with long intervals between them. Based on my understanding of residential power supply characteristics, such situations are almost never encountered, although they cannot be completely ruled out.


Nevertheless, I am inclined to think that the issue may be related to iOS 26.3. I understand that it is impossible to prove either your or my point of view. You probably believe that the likelihood of a software bug in iOS is minimal due to the multi-stage testing process, but such a possibility cannot be completely excluded. I created this thread in the hope that someone may have already encountered a similar problem and perhaps found a solution.

Feb 27, 2026 5:38 AM in response to Him4enko

Yes, someone with basic electrical skills can test cables and chargers. Also a good way to kill yourself if don’t know what you’re doing. So testing is not impossible. Both cables and chargers can be tested at an Apple Store.


One factor is AirPod charging would be unaffected by a change in iOS. You’re alleging iOS 26 destroyed a cable. That’s not possible. You’re alleging iOS destroyed a charger. How exactly does that happen? Bottom line is it can’t. But issues with mains and power strips are a big issue.


I would discontinue use of both charger(s) and cables and follow my advice for future charging. Good luck.


If you want to troubleshoot further. Borrow an Apple Charger and cable and go to a different house etc. Test your devices and if the devices charge, it’s most likely an issue caused by mains, poor grounding in the outlet or building where they are charged, poor quality or damaged power strip.

Feb 27, 2026 7:50 AM in response to LD150

I’m not sure why the comment about which countries Apple does business with was brought up, as it doesn’t seem technically related to the charging issue.


Generally, if software restricts functionality by region, this is explicitly documented. Moreover, if a company’s services operate in a given region, that already indicates business presence there.


I have not fully completed my investigation yet. However, I do have sufficient technical background to make reasonable hypotheses. Based on the fact that other devices — including Apple devices — charge normally from the same outlet, I believe the issue is unlikely to be related to the power source itself.


That said, I remain open to technical explanations and suggestions. I appreciate everyone who has contributed to the discussion and shared their input.

iPhones not charging with Apple cables after iOS 26.3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.