iPhone 13 iOS 26.3 ever since the update Apple Pay doesn’t work. I’ve tried restarting the phone. I’ve restarted the network settings. I’ve signed in and out of Apple account and still Apple Pay does not work when I hold it up to a reader. It was working great before the update.
iPhone 13, iOS 26
I suspect your iPhone may have a communication issue caused by the NFC module. You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.
If you want to continue troubleshooting the next step will involve resetting your iPhone to factory settings. I’ll assist with that if you want to explore those possible solutions.
If you’re in the US, please call 1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
I suspect your iPhone may have a communication issue caused by the NFC module. You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.
If you want to continue troubleshooting the next step will involve resetting your iPhone to factory settings. I’ll assist with that if you want to explore those possible solutions.
If you’re in the US, please call 1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
What do see when you follow this path,
iPhone > Settings > General > About > SEID > is it all 0’s (zeros) or a long alphanumeric string????
Can you add cards to your Apple Wallet?
Please restart your device, then check for an update,
iPhone > Settings > General > Software Update >??
Ideally you’re connected to a stable and fast WiFi network. Discontinue any VPN use.
When you hold it up to a reader what happens? Is there an error message either on the iPhone or transaction terminal? What country are you in?
And what do you see at Settings > General > Software Update?
Apple released iOS 26.3.1 on March 4, 2026.
Tried at several different terminals at multiple stores
Also I just deleted card and tried to reinstall into Apple Pay. It will not read the card. I tried a couple cards and it will not read them by placing phone on them, front or back.
Just keeps saying "unable to read car"
Then I have to enter manually
iPhones don’t randomly read the NFC on cards. Reading NFC on a credit card requires a specialized app.
When you entered the data manually was the card added to your Apple Wallet? How many transactions terminals have you tried using Apple Pay (Tap-To-Pay)?
Nothing happens. The one blu light on the terminals stay that way.
also I do not see an update to 26.3.1 on my phone is there a way to force update?
Yes I can add cards. I deleted and re added but have not tried it yet.
Have restarted phone still do not see 26.3.1
A long alpha numeric string
A long alpha numeric string
Apple Pay doesn’t work after iOS 26.3 update
