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how to get imac to detect my iphone 15 after trying all reset options

iPhone 15, iOS 26

Posted on Mar 7, 2026 3:46 AM

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Question marked as Top-ranking reply

Posted on Mar 7, 2026 4:00 AM

First, if you can, try different leads or a different port on your Mac.


If they still don't work then open the Mac App "Activity Monitor" (search for it with cmd-space)


Check that it says "All Processes" in the top LH corner (see image below). If it doesn't go to the menu bar, select View then All Processes.


In the search bar at the top right search for "ampdevice". Select "ampdevicediscoveryagent" in the main pane and then hit the "X" in the tool bar (see image below) then hit "Force Quit" in the pop-up dialog.


Try the iPhone again. If it still doesn't connect then search for usb in the search bar, select "usbmuxd" in the main pane and quit that as above.


If this doesn't work then I'm no help, I'm afraid.







4 replies
Question marked as Top-ranking reply

Mar 7, 2026 4:00 AM in response to Dyan28

First, if you can, try different leads or a different port on your Mac.


If they still don't work then open the Mac App "Activity Monitor" (search for it with cmd-space)


Check that it says "All Processes" in the top LH corner (see image below). If it doesn't go to the menu bar, select View then All Processes.


In the search bar at the top right search for "ampdevice". Select "ampdevicediscoveryagent" in the main pane and then hit the "X" in the tool bar (see image below) then hit "Force Quit" in the pop-up dialog.


Try the iPhone again. If it still doesn't connect then search for usb in the search bar, select "usbmuxd" in the main pane and quit that as above.


If this doesn't work then I'm no help, I'm afraid.







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