My iPhone 17 Pro Max keeps breaking down.

You tampered with the device. It's unsupportable. You most likely damaged the battery when you disassembled it.

Dispose of it safely. By tampering with it, you have negated the ability for Apple or anyone else to do an accurate forensic analysis of what may have been wrong.

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KiltedTim wrote:

Yeah. Good luck with that.

If it "burst into flames" it happened because the battery was either defective or physically damaged.

When the OP decided to take the screws out and open it up, assuming they did that after it burst into flames, they made it impossible to prove that it didn't happen because they damaged it.

You can try cite all the completely irrelevant, unrelated cases you like, it won't alter reality.

The OP borked their chances of having it covered by the warranty.

End of discussion.

What really doesn't add up is if as the Author suggested, "in January 2026, the OLED screen simply switched off, emitting a lot of smoke," given it's an iPhone 17 Pro Max, and couldn't be more than 4 months old and still under a full manufacturer warranty, wouldn't you immediately schedule an appointment at your closest Apple Store or AASP to have the phone checked? But they continued to use the phone till today and it burst in flames and THEN the Author removed the screws and lifted the screen off the phone? We know that removing the screws will not permit the screen to be removed to begin with. It requires much more effort, heat and special tools to remove the screen on an iPhone 17 Pro Max.

Nothing adds up or makes sense with this story.

Well it would have been under warranty and Apple would have replaced it but since you decided to remove the screws, you voided the warranty.

Congratulations, you now own a very expensive brick. Time to buy a newxphone.

I agree. Let Apple sort it out. It’s Apple product and warranty. Their employees or designated representatives are the appropriate ones to review any incident that has/had potential to harm person or property. But a screw will not be a determining factor.

KiltedTim wrote:

Yeah. Good luck with that.

If it "burst into flames" it happened because the battery was either defective or physically damaged.

Last time I looked defects are covered under the manufacturer’s warranty. In which case, as I stated, removing a screw, in and of itself, does not negate the warranty.

Jeff Donald wrote:

KiltedTim wrote:

Yeah. Good luck with that.

If it "burst into flames" it happened because the battery was either defective or physically damaged.

Last time I looked defects are covered under the manufacturer’s warranty. In which case, as I stated, removing a screw, in and of itself, does not negate the warranty.

And lifting the screen off the phone wouldn't void the warranty? They didn't just remove screws. They lifted the screen, if this story is to be believed and that I do believe is tampering. I'd have to agree with KiltedTim they have voided their warranty.

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Yeah. Good luck with that.

If it "burst into flames" it happened because the battery was either defective or physically damaged.

When the OP decided to take the screws out and open it up, assuming they did that after it burst into flames, they made it impossible to prove that it didn't happen because they damaged it.

You can try cite all the completely irrelevant, unrelated cases you like, it won't alter reality.

The OP borked their chances of having it covered by the warranty.

End of discussion.

Jeff Donald wrote:

KiltedTim wrote:

Yeah. Good luck with that.

If it "burst into flames" it happened because the battery was either defective or physically damaged.

Last time I looked defects are covered under the manufacturer’s warranty. In which case, as I stated, removing a screw, in and of itself, does not negate the warranty.

So you're going to intervene on their behalf?

They tampered with the device. It's pretty evident if you read between the lines that they damaged it, or at the very least, damaged it further. What kind of ***** doesn't have it serviced for over a month after it shut off and gave off smoke, and just tries to keep using it.

Sure.. OK., You can believe Apple's going to cover that if you want... It's not going to happen.

Removing a screw doesn’t in and of itself void a warranty. That would be like saying lifting the hood of your car voided your warranty. Now, if you damage the screw (or your hood) then those damages probably aren’t covered.

So that we’re all on the same page for US owners or warrantied products, you’ll want to familiarize yourself with the Magnuson-Moss Act of 1975.

But basically a car owner that changed his own oil voided his warranty. Change your own spark plugs, voided your warranty. Change the air filter, well you get the drift. Dealerships tried enforcing this too.

https://en.wikipedia.org/wiki/Magnuson%E2%80%93Moss_Warranty_Act

Tim, read his prior posts, three in last week. This bot, person, man-child is just playing with the communities and its members. The OP gets his kicks doing this. Check his profile.