Call screening unavailable with English in Hong Kong?

When answering calls, Siri will speak in your iPhone’s default language. See Change the language and region on iPhone.

Screen or silence unknown numbers. Call Screening automatically answers calls from unknown numbers without interrupting you. Once the caller shares their name ...Read more

Screen and block calls on iPhone

You may get better and prompt responses if you may kindly provide the iPhone Model that you have and the iOS version if it is known to you and re-post.

With the limited information that you have provided, It is hard to even guess the problems faced by you. 

You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...

Please re-post with detail so that someone else can help.