White cloudy patches appearing on iPad Air 5th gen

Can you post a photo (not a screenshot) of your iPad screen - as this will clarify what you see.

It is possible that you are seeing inconsistencies in the screen backlight diffuser - potentially caused by partial delamination of the diffuser layer. Defects of this type are characterised by bright or darker patches when evenly illuminated. If the inconsistencies are an issue, the only remedy is replacement of the iPad screen assembly.

Be aware that the screen is the single most expensive component of your iPad. If within the one-year manufacturer's warranty, your iPad should be eligible for an in-warranty repair. Unless you have benefit of an active AppleCare+ plan, an out of warranty repair will be expensive:

iPad Repair & Service - Apple Support

If this is the issue, you would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assess your iPad. If a fault or other defect is confirmed, you will be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

iPad Repair – Official Apple Support

Troubleshooting

You can easily determine if you have a screen hardware issue. A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image...

When reviewed, if the patches are not present in the screenshot image, then you have demonstrated that you have a screen hardware fault. If the patches are visible in the screenshot, the something other than hardware will be the cause.

Note: You may need to view the screenshot on a different device/screen. If reviewing the image on the affected iPad, rotating iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not coincide with screen defects if present. Unlike the viewed image, screen inconsistencies won't rotate.

Take a screenshot on your iPad – Apple Support

YashaswiniHL wrote:

Official Apple Support Community

The posted image is characteristic of LCD backlight delamination. Some models of iPad appear to be more susceptible to this fault than others - and is often associated with high temperatures.

The only fix is replacement of the entire screen assembly.

As previously advised, you would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on assess your iPad. Here you will be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

iPad Repair – Official Apple Support

Your frustration is both clear and understandable. Unfortunately, some iPad models (or more accurately, the display panel used when the iPad is assembled) appear to be more susceptible to delamination of the backlight diffuser layer than others.

To reiterate information provided earlier within this thread, Apple sources its display panels from two principal manufacturers - Samsung and LG - reducing reliance upon a single supplier in the event of supply issues. As to which component manufacturers' panel is installed within your iPad cannot be easily determined.

Anecdotal information suggests that some LG-sourced panels are more susceptible to backlight de-lamination issues than others.

While regional facilities do vary, in most regions where Apple operates, Apple will usually exchange a faulty iPad in lieu of repairing and returning your own iPad. In such circumstances, the monetary cost is the same as would otherwise be charged for the repair alone. The exchange process benefits the consumer with a much faster turn-around along with providing a new battery and outer casing; the replacement is both visually and functionally indistinguishable from a new device - and carries a limited warranty.

Unless you have benefit of an active AppleCare plan, an out-of-warranty repair while expensive will be somewhat less than the cost of a replacement iPad.

As for out-of-warranty repair costs, Apple offers a fixed-price price repair. You can verify eligibility and cost for your region/country here:

iPad Repair & Service - Apple Support

Sorry, but there's little else that you can do.

YashaswiniHL wrote:

I had taken it to genius bar. But what they are suggesting is I have to go for new iPad with less amount of refund for this. Basically I have to pay almost full amount of the new one. And yes I do live in a humid place but if it was for only about my iPad I would not have questioned it. But it seems like a common issue. So I want to know whether there is any other solution from the brand's end.

Out-of-warranty, unless you have benefit of an active AppleCare+ plan, repairs will always be expensive. Your iPad's screen is the single most costly component of the iPad. Some countries/regions may have consumer legislation that provides protection for manufacturing defects beyond the manufacturers basic warranty.

Sometimes it can be more cost effective to replace the iPad with a current model, this benefitting from having a new device with improved performance, a new battery, and a fresh warranty. You might instead choose to purchase a reconditioned iPad of the same model from Apple - again, this benefitting from a new battery and a limited warranty. The cost of a reconditioned iPad will likely be a similar cost to that of repairing your existing iPad Air.

Apple sources its display panels from two principal manufacturers - Samsung and LG - reducing reliance upon a single supplier in the event of supply issues. As to which component manufacturers' panel is installed within your iPad cannot be easily determined.

Some LG-sources panels are understood to be more susceptible to backlight de-lamination issues than others.

That said, this doesn't help resolve your current issue. If Apple has already declined warranty-service for your iPad - and you did not take the opportunity of an Applecare+ plan when it was available, your options are limited to those that you have been offered.

Sorry, but there's little more that you can do.

It is a hardware issue with which I cannot help. Go to Apple Support app and log your complain or just go to an Apple Storw or book a reservation in the Genius Bar. Find app download link below.

https://apps.apple.com/in/app/apple-support/id1130498044

Hi,

My iPad Air 5th Gen device has the same issue , barely used and developed this issue little over 18 months

Apple asked to me exchange the device for cost of 60000/- plus taxes saying the screen cannot be replaced on the iPads

This is ridiculous !! Why should you introduce a product which can’t be fixed .. If I have to spend 60k again to get this replaced I might as well keep this and buy another device .

The problem in India is Apple care don’t even reply to emails. The app support asks me to visit the store , which has not been helpful at all and the experience of visiting the Apple Store Genius Bar in Borivali Mumbai itself was a poor experience

i have an iPod 4th generation which is almost 15 years old and the screen still works .

You more than likely have water damage on your iPad. Apple will not touch a device with water damage. Even if the iPad is still under warranty.

YashaswiniHL wrote:

So I want to know whether there is any other solution from the brand's end.

You have asked for that several times.

Please understand that you are not addressing Apple here but other end users like you. We cannot speak on Apple's behalf. Apple will not respond here.