Hello, I applied for a refund for a product I did not mean to renew a subscription on because it did not mean my needs and I found an alternative I forgot to cancel the subscription I didn’t use the product please help I do not afford to lose this money as an unemployed youth who is constantly applying every little money counts.
Confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):
Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support
If you subscribed to this directly with a third party, see: About purchases not billed through the App Store or Apple In-App Purchase - Apple Support instead. You need to work directly with the vendor, not Apple.
Notes:
• If you signed up [which involves very intentional steps by you or a user of your device, accompanied by warnings along the way] for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends." Note that by using an app like this you are automatically agreeing (always read the fine print) to this happening, are responsible for reading if this will happen, and canceling the subscription before the trial ends. E.g., Bait and switch on Apple apps - Apple Community Exceptions apply in some countries About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support
• Deleting an app does not cancel a subscription.
• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then. Note special conditions for some countries: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support
• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
• Canceling a subscription does not automatically start a refund.
• If you had a free trial previously, you do not get a second one and a subscription will start immediately.
• This thread (particularly posts by MacJimID) outlines complex scenarios regarding subscriptions and trials. ➔ Refund request for unintended Snapchat Pl… - Apple Community
"If the subscription that you want to cancel is not listed", click here --> If you want to cancel a subscription from Apple - Apple Support
If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
If you wish to pursue a refund, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ Request a refund for apps or content that you bought from Apple - Apple Support Also review the terms in section B of https://support.apple.com/fht204084 The likelihood of you getting a refund may vary greatly from region to region. In some regions refunds are only made to remedy defective or unavailable product. You can request a refund on other grounds but those refunds are entirely discretionary and not guaranteed. Special terms also apply for some countries: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support
Read this support article for information about how long it takes to receive a refund (if one is granted), and how to check the status of a refund for apps or content that you bought from Apple --> https://support.apple.com/118224
Confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):
Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support
If you subscribed to this directly with a third party, see: About purchases not billed through the App Store or Apple In-App Purchase - Apple Support instead. You need to work directly with the vendor, not Apple.
Notes:
• If you signed up [which involves very intentional steps by you or a user of your device, accompanied by warnings along the way] for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends." Note that by using an app like this you are automatically agreeing (always read the fine print) to this happening, are responsible for reading if this will happen, and canceling the subscription before the trial ends. E.g., Bait and switch on Apple apps - Apple Community Exceptions apply in some countries About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support
• Deleting an app does not cancel a subscription.
• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then. Note special conditions for some countries: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support
• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
• Canceling a subscription does not automatically start a refund.
• If you had a free trial previously, you do not get a second one and a subscription will start immediately.
• This thread (particularly posts by MacJimID) outlines complex scenarios regarding subscriptions and trials. ➔ Refund request for unintended Snapchat Pl… - Apple Community
"If the subscription that you want to cancel is not listed", click here --> If you want to cancel a subscription from Apple - Apple Support
If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
If you wish to pursue a refund, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ Request a refund for apps or content that you bought from Apple - Apple Support Also review the terms in section B of https://support.apple.com/fht204084 The likelihood of you getting a refund may vary greatly from region to region. In some regions refunds are only made to remedy defective or unavailable product. You can request a refund on other grounds but those refunds are entirely discretionary and not guaranteed. Special terms also apply for some countries: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support
Read this support article for information about how long it takes to receive a refund (if one is granted), and how to check the status of a refund for apps or content that you bought from Apple --> https://support.apple.com/118224
Welcome and thank you for sharing your concerns, lihle259. 😉
Learn how to ⇢ Request a Refund.
NOTE: Refunds are not guaranteed, they are the exception.
If your refund is approved, the funds are applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Note: Once a decision has been made on your refund request, you will get a follow up email from Apple.
Learn how to ⇢ Check Refund Status.
Final Note: I have written a detailed user-tip on this subject that goes into greater detail. See ▶︎ Request A Refund for more.
Good luck! 👋🏼😉
Smiliñ 😎 Brian
Requesting a refund for an unintended subscription renewal
