All Internet Apps Stopped Working on My iPad After an Update

I have an iPad 6th generation running iPadOS 17.7.11. After updating to this version, my iPad started having serious internet connectivity problems.

The device connects to Wi-Fi normally and receives an IP address, but almost nothing that requires internet works. I cannot download or update any apps from the App Store, websites usually do not load in Safari, and apps such as VK cannot connect to the internet or load content. Safari also displays security certificate warnings for websites like Google and marks their certificates as untrusted.

I have tested multiple networks, including a mobile hotspot from my phone, but the problem remains the same. The date and time are set correctly, I have restarted the iPad several times, and I have already reset all settings, but nothing helped.

The issue started shortly after updating to iPadOS 17.7.11. Since it affects all internet-related functions on the device, I believe it may be related to the operating system itself. I don't know what to do now to avoid losing my data.

iPad, iPadOS 17

Posted on May 31, 2026 12:32 PM

Top-ranking reply

devrim194

Level 1

64 points

Posted on Jul 9, 2026 3:32 AM

Hi, you’re not the only person experiencing this after updating to iPadOS 17.7.11. I’ve seen several reports from users with older iPads describing the same symptoms: SSL/certificate errors in Safari, App Store not working, and most internet-connected apps failing even though Wi-Fi is connected.

Since you’ve already tried different Wi-Fi networks, reset all settings, and verified the date and time, it doesn’t sound like a network configuration issue. It appears to be either a software bug or a problem that occurred during the update.

Before erasing your iPad, I would recommend contacting Apple Support and reporting the issue, as multiple users seem to be affected after updating to iPadOS 17.7.11. If you have a recent backup, you could also consider restoring the device using a Mac or PC if Apple Support recommends it.

Hopefully Apple acknowledges the issue and provides a fix in a future software update. Thanks for sharing your experience—it may help others who are facing the same problem.

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17 replies

Aug 5, 2026 5:37 AM in response to Firebird-67

Hey! I just downloaded that update and having the same connectivity issues! I have no clue about this tech stuff, could you tell me when you changed your DNS from auto to manual did you add a new server? It’s asking me to do that but no idea what to change it to or how to get that info! Bit desperate as I’m using the iPad for study and it’s not working now

Kaykats

Level 1

20 points

Jul 5, 2026 7:03 AM in response to dokko_

Hi! I have the same issue. I tried everything, nothing works… Did you manage to find the way?🙏🏻

All Internet Apps Stopped Working on My iPad After an Update