iOS 26.6 seems to have broken my Mobile Service.

Updated to 26.6, iPhone 13 mini. About a week later I wake up to no cell service but wifi is OK. I have an e-sim and a physical sim in the phone - neither work. Tried all the fixes, power down, airplane mode on / off, reset network settings, sim in and out (but was using the e-sim) - no fix. Took it to my provider - says it's my phone as sim works in another phone. SOLVED by wiping my phone and restoring with back-up from my mac. I'm glad I regularly back up all phones on my mac and back-up the mac right afterwords. It was a pain in the **s but didn't have to buy another phone.

Not saying it was the update but it wasn't a hardware issue.

krs128A wrote:

last night update 26.6.1 killed the iphone 17. went to hard SOS not able to reset, force reset, it is toast

SOS means that your iPhone is working, but not connecting to your carrier. SOS means that in an emergency it will use whichever carrier network it can find.

Have you tried a forced restart the right way:

• Press and quickly release the volume up button.
• Press and quickly release the volume down button.
• Press and hold the side button until you see the Apple logo (this might take longer than 10 seconds), and DO NOT SLIDE TO POWER OFF.

The operative word here is QUICKLY for the first two buttons, then a long hold for the SIDE button; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. There is no software problem that can cause a forced restart to fail.

MRPIPE19 wrote:

Same here.. it’s something about 26.6, I’m located in Colombia South America and I have no data service, I have to use WiFi to access the internet..

any solution yet?

how can I go back to 26.5??

You can't go back to 26.5. Downgrading is not supported. What did your carrier do for you, when you surely contacted them for help with their service? This is not an update issue. If it was, everyone of the millions upon millions who updated to 26.6 would be complaining, but they're not. It's an issue with your carrier.

If you see No Service or Searching on your iPhone or iPad

1. Check your coverage area. Make sure that you're in an area with cellular network coverage. ... 
2. Restart your iPhone or iPad. Restart your device. ... 
3. Check for a Carrier Settings update. ... 
4. Take out the SIM card. ... 
5. Reset your Network Settings. ... 
6. Update your iPhone or iPad. ... 
7. Contact your carrier. ... 
8. Get more help.

If you see No Service or Searching on your iPhone or iPad ...

Remove your SIM card from the SIM card tray and then put the SIM card back. ... Make sure that the SIM tray closes completely and isn't loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.

If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad ...

Learn what to do if you see a SIM not supported alert.

If you see No Service, Searching, or SOS on your iPhone or iPad

1. Check your coverage area. ... 
2. If you see SOS or SOS only. ... 
3. If you're on 3G network. ... 
4. Restart your iPhone or iPad. ... 
5. Check for a Carrier Settings update. ... 
6. Turn your cellular line off and back on. ... 
7. Reset your Network Settings. ... 
8. Update your iPhone or iPad.

More items...•

If you see No Service, Searching, or SOS on your iPhone or iPad

To be able to use any SIM across the globe you must have "No SIM Restriction" against Network Provider Lock. Please refer to the pic below.

If you see No Service or Searching in the status bar on your iPhone or iPad (Wi-Fi + Cellular), your device isn't connected to a cellular network. If you see SOS or "SOS only" in the status bar, your device can still make emergency calls.

If you see No Service, Searching, or SOS on your iPhone or iPad

24Golfer wrote:

iOS 26.6, the latest update, has disconnected my Mobile Service!!!

Not every issue an individual encounters on their device can be attributed to an iOS update. If the update itself were the root cause, then every device running that same version of iOS would exhibit the identical problem. In such a scenario, the forums would be flooded with countless posts reporting the same malfunction, creating an unmistakable wave of complaints that no one could possibly overlook. The absence of such widespread reports strongly indicates that the issue is not systemic, but rather specific to the device in question.

Cell Service is back on both my lines (1 Verizon & 1 AT&T). I hope this does not happen again. The network reset may or may not have been necessary, but I've never seen my device struggle with functionality after such troubleshooting. For long moments, it was simply frozen.

I haven't experienced such long durations of lockup since having a iPhone 3G!

804Hokie wrote:

Cell service back on line. Ran diagnostics and no hardware fault detected. Does this make it more likely the issue is in fact 26.2?

No word from Verizon or AT&T about outages or network issues.

You don’t really expect them to tell you about boo-boos, do you? Here’s a crowd-sourced network status site:

https://downdetector.com/

krs128A wrote:

last night update 26.6.1 killed the iphone 17. went to hard SOS not able to reset, force reset, it is toast

Does the phone power on or are just having no service for cellular? If no service for cellular, you need to contact your carrier for help.

If it won't power on, did you follow the directions how to Force Restart as explained in this link --> https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

Keep in mind that for the last step, which is to keep holding the side power button after the rapid volume up/volume down, you need to KEEP HOLDING it past the swipe to power off and KEEP HOLDING it until the Apple Logo appears, then let go.

This has happened to me twice today. I reset my network settings, and my 15PM (26.6 iOS) has seized up. It's rebooting itself, as we speak...

Hopefully not in a doom loop.

Ran Support Diagnostics, after other troubleshooting efforts failed.

Hardware issues detected.

Anyone else seeing such issues?

last night update 26.6.1 killed the iphone 17. went to hard SOS not able to reset, force reset, it is toast

804Hokie wrote:

After finally regaining functionality, I powered down my 15PM. Again, my iPad Pro has not had any cell dropouts.

That would be because a cellular iPad doesn't have a cellular radio, like an iPhone does. Cellular on an iPad is data only. So you're comparing Apples to Oranges.

24Golfer wrote:

OK Spectrum gave us the answer!

They have had their connection with the Verizon network cut off by something and it’s affecting them network-wide.

Good computing 24Golfer ! Appreciate your update here, avoids a ton of flotsam and jetsam.

Same thing happened to me but I’m on AT&T. My husband has same exact service and his phone was fine while we were sitting next to each other. I have iPhone 17 and he has 13Pro. We both have eSIMs.