Won't charge after upgrade to 26.6.

I recently upgraded to iPad OS 26.6 and now it won't charge at all. I have tried everything suggested. The interesting thing is that while it was going through the factory reset process, it charged until it upgraded to 26.6 again. Now it won't charge again. I backed it up but am soon going to be completely unable to use it. Please help!

iPad Pro, iPadOS 26

Posted on Aug 17, 2026 6:55 AM

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Question marked as Top-ranking reply

Posted on Aug 17, 2026 8:24 AM

Several reports have been seen here concerning charging issues subsequent to updating to iPadOS 26.6.


Ensure that the charging cable connectors are properly seated in the iPad's charging port and the associated Power Adapter. If the charging cable won’t properly seat or easily fit into the charging port of the iPad, this might indicate that either dirt or lint is obstructing the plug, or the plug or charging socket have been damaged. A damaged charging cable must be replaced - whereas a damaged charging port must be repaired.


If the problem is due to a visible obstruction, you may be able to remove it yourself*. With good light, using a sharpened wooden matchstick or plastic toothpick, very gently try to dislodge a visible the obstruction from the socket. Be careful to avoid damaging the delicate electrical contacts within the socket. Note that a USB-C socket has an obvious "tongue" within the socket.


(*) Removal of an obstruction is often best entrusted to the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) - where the appropriate tools and expertise are available:

Genius Bar Reservation and Apple Support Options - Apple


If the charging problem is not mechanical, these support pages should help with troubleshooting battery and charging issues:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W (i.e., 2.4A @5V) or greater to reliably charge. 5W Power Adapters (1.0A @5V) intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow. Many recent models of iPad are supplied with an Apple 20W USB-C Power Adapter.


Some third-party USB-C power adapters (and portable PowerBanks) may not support USB PD (Power Delivery). Power Delivery mutually negotiates the charging voltage; the source, load and cable are all elements involved in the negotiation protocol. Unless the Power Adapter explicitly supports USB PD, it will almost certainly fail to charge the iPad; proprietary charging standards, such as QC (Quick Charge), are not supported.


Many computer USB ports also cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).


If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple

19 replies

Aug 26, 2026 1:23 PM in response to donna fromsouthlake

donna fromsouthlake wrote:
I give up. I’ve used every cord and block I have. I scheduled an appt at the Genius Bar. I am not going to do the software update on my phone. If they are telling me I need to buy more cables and blocks I’m going to switch to Samsung. This is crazy.

Why do you think anyone in this user forum care if you switch to Samsung. Anyway, I hear Samsung tablets are absolutely perfect, and anybody who owns one has never had any problem with it. Except for the ones that caught fire.

Won't charge after upgrade to 26.6.

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